Qdoba Mexican Eats is launching its long-standing rewards program with a new platform, Paytronix Systems, the eatery announced this week in an emailed press release. The program will aim to help Qdoba understand guest patterns and help tailor its programs to specific guests as individuals....
Applebee’s parent company, Dine Brands Global, said that there will be fewer closures of Applebee’s this year and that it will even try to open some new restaurants, according to a report Monday (Feb. 24) by The Wall Street Journal. The news comes amid increasing...
Order to Eat (OTE) is changing the recipe of how restaurants work, and even what they look like. In the February 2020 Order to Eat Tracker®, a PYMNTS and Paytronix collaboration, we explore the radical transformation that order-to-eat commerce is delivering to the restaurant sector,...
Inventory management is a constant struggle for many businesses, particularly QSRs. It is difficult to accurately forecast how much inventory is necessary to meet demand without purchasing too much, which could waste both money and food. One notable inventory management challenge occurred last year when...
Quick delivery times no longer impress diners, who see it as table stakes — restaurants battling in today’s market need compelling delivery pricing to stand out. But that’s only possible if restaurants can streamline their own expenses, especially in high-rent cities. In this month’s Order...
Quick service restaurants (QSRs) are trimming store sizes and shifting priorities onto fulfilling digital orders as quickly and smoothly as possible. Staff can better focus on preparing meals for pickup and delivery when they do not also have to spend much time on face-to-face interactions...
It’s been quite a ride for Domino’s over the last decade or so. The pizza chain has transformed itself from a spot for late-night food requests from dorm-room residents — to a leader in mobile and digital technologies, and a blazer of its own path...
It’s among the most successful businesses in human history, but even mighty McDonald’s can make a colossal blunder. People were not lovin’ it, for instance, when McDonald’s installed self-service kiosks in about 9,000 locations — with no cash payment option — leaving about 8.5 million...
Three words are driving dramatic technological changes in the fast food space: quality, convenience and speed. QSR customers expect quality food and their preferred payment methods, and they want those things immediately. Restaurant operators are doing their best to satisfy those demands, spending billions on...
