The restaurant industry is experiencing a technological transformation that’s reshaping the dining experience. At the center of it are ongoing innovations in payments and convenience — not the least of which is pay-at-the-table technology. “The demand for a better customer experience and increased customer security,...
Toast added a branded mobile app and SMS marketing features to its technology platform for restaurants. These new mobile features are included in Toast’s Fall Product Release and are designed to help restaurants build new revenue streams, a stronger brand presence and a deeper connection...
Is Starbucks’ mobile app the company’s greatest weakness? Former CEO Howard Schultz has said as much, per a recent podcast appearance. And it’s something new CEO Brian Niccol will likely tackle first when he takes the helm at the coffee chain next month, CNBC reported...
Tip management software company Kickfin integrated with Shift4’s restaurant point-of-sale solution SkyTab. The integration lets restaurants using SkyTab automatically determine tip pools or shares and send payouts straight to employees’ banks, according to a Tuesday (Aug. 6), press release. “As an all-in-one restaurant platform, SkyTab...
For Generation Z and millennial consumers, interacting digitally with restaurants has become the norm rather than the exception. By the Numbers This year’s installment of PYMNTS Intelligence’s “How the World Does Digital” report harnesses insights from a study, comprising more than 67,000 consumers across 11...
CardFree has added a new Smart AI Upsell feature to its online ordering platform for the restaurant and hospitality industry. This feature uses artificial intelligence (AI) and historical ordering data to suggest items that are paired with those that are already in the customer’s basket,...
Decades old — tracing its origins back to the 1990s — the QR code has at times struggled to find its place in commerce and in everyday self-service situations. Case in point: As noted here at the end of last month, QR codes enjoyed a...
In recent years, QR code menus gained popularity among restaurants as a way to streamline service and reduce the need for additional staff. However, consumer complaints have reportedly prompted a shift in the industry. Many diners have expressed frustration with QR code menus, citing issues...
Digital commerce solutions company NCR Voyix has debuted a pay-at-table solution in collaboration with sunday. Aloha Pay-At-Table lets diners scan a tabletop QR code, see their bill, split costs and leave a time while paying in under 10 seconds, according to a Monday (May 20) press release. This...
