Wendy’s may have backed away from dynamic pricing, but many other eateries are moving ahead. The concept — raising and lowering prices depending on demand — has long been used by mobile apps and eCommerce companies, and is now being embraced by the restaurant industry, The...
Restaurant365 has added a new tip automation tool to its restaurant enterprise management platform. Aimed at improving payroll accuracy and efficiency for restaurant leaders, the new Restaurant365 Tip Automation allows restaurant managers to set customizable rules to streamline tip payouts, payroll and compliance, the company...
Smaller restaurant brands are increasingly adopting digital solutions to optimize their operations. Restaurant technology provider Olo reported Wednesday (Feb. 21) that the “emerging enterprise segment,” which it defines as brands with five to 99 locations, has become a “meaningful contributor” to the company’s growth. “Emerging enterprise has...
The drive-thru may be slower to digitize than other restaurant ordering channels, but more eateries are finding ways to integrate connected technology into the experience, as a new all-digital Taco Bell indicates. Major quick-service restaurant (QSR) company Diversified Restaurant Group, which spans more than 350...
While some restaurant technologies, such as QR code menus, may rub most consumers the wrong way, it seems that diners are open to self-service when it allows them to have more fun. Take, for instance, Kura Sushi, a conveyor-belt-style sushi chain that originated in Japan...
Worldline has introduced a new payment solution designed to embrace the restaurant industry’s digital transformation. The French payments firm’s Food Service Payments Suite is designed to be an “enhanced, seamless and secure payment experience for the food and beverage industry,” particularly for quick-service restaurants, Worldline...
Throughout 2023, more restaurants turned to kitchen automation to drive back-of-house efficiency, even as consumers have resisted the increasing automation of the industry. In October, Chipotle announced that it was working with automated food service platform Hyphen to test a “cobotic” (short for “cooperative robotics”)...
In 2024, voice automation will continue to rapidly gain traction in the restaurant industry, boosting drive-thru efficiency and better meeting consumer demand for the channel, according to White Castle’s Jamie Richardson. Richardson, vice president of marketing and public relations at the quick-service restaurant (QSR) chain,...
Autonomous restaurants are increasingly appearing throughout North America, with several new entrants into the space in the past couple of weeks alone, despite consumers’ hesitations. Fast-casual salad chain Sweetgreen opened its second automated location, featuring its “Infinite Kitchen” technology, Tuesday (Dec. 12) in Huntington Beach,...
