Coffee shops are quick service restaurants (QSRs) — even when the service isn’t that quick. So if there’s a way to make it quicker, good business sense says it’s worth doing, right? Try telling that to a coffee hipster. Slow food, rather than fast food, is...
Quick service restaurants (QSRs) just got quicker. Well, at least this one did. Global QSR chain CaliBurger, a subsidiary of Cali Group, has been taste-testing a new technology at its Pasadena, California, restaurant and is just about ready to serve it up to the world...
Forget presents under the tree. DoorDash is bringing Americans what they really want this holiday season: hot, fresh Wendy’s takeout delivered directly to their doors (or cold, fresh Frosties, if they so desire — DoorDash’s thermal bags can keep deliveries either hot or cold as needed)....
“Accio pizza!” There’s a phrase that Harry Potter never uttered in his seven years at Hogwarts School of Witchcraft and Wizardry. Now, however, the magic is real for Muggles – er, we mean, regular non-magic people – across Britain, and they don’t even have to...
Step right up! There’s a new way to pay for dinner when ordering at automated kiosks. Consumers can simply place their order and smile for the camera. Self-service kiosks have become a growing trend in fast food service. Quick-service restaurants (QSRs) are leveraging them to...
For QSRs, fast is the name of the game — but when it comes to innovation, the industry is anything but speedy. In the inaugural edition of the PYMNTS Restaurant Readiness Index™, a Bypass collaboration, QSRs scored a meager 38 on a scale of 0...
Quick service restaurants (QSRs) are known for getting customers their food fast. For modern, tech-happy customers, however, quickly receiving their burger and fries fixes isn’t always good enough. Not only do patrons want their eatery of choice to offer tasty culinary creations, but they increasingly...
When customers are feeling hungry — maybe even a little hangry — the fewer obstacles between them and food, the better. Waiting in line? Talking to a human cashier? Too much hassle. Just get them those calories, stat. Alright, so maybe it’s not always quite so dramatic,...
Sorry, turkey, but it looks like you’ve been out-clucked by chicken this Thanksgiving. In yet another bizarre marketing ploy, Kentucky Fried Chicken (KFC) has introduced its most expensive branded experience yet (well, except for that time it launched its spicy Zinger sandwich into space, but...
