As consumers increasingly demand quicker and more convenient digital ordering and payment, Panera Bread has added a feature that allows them to make restaurant purchases with one swipe. The fast-casual giant, which has more than 2,100 locations across the U.S. and Canada, announced Wednesday (Sept....
As own-device self-service catches on across industries, restaurants are leveraging kiosks to reach consumers who have not adopted mobile payments, according to GoTab. The restaurant technology provider’s CEO Tim McLaughlin told PYMNTS in an interview, following the launch of the company’s Self-Ordering Kiosks last week, that the technology enables food...
This week in restaurant news, technology providers are unveiling more specialized offerings to cut through the noise. Toast launched a solution specifically for cafes and bakeries, Oracle introduced its offering for independent eateries, and Uber Eats expanded its white-label capabilities. ResTech company Toast, known for...
Chick-fil-A is reportedly testing out robo-waiters as consumers grapple with mixed feelings around automation in the restaurant industry. The quick-service restaurant (QSR) chain, which has more than 2,800 restaurants across the country, is testing out in-restaurant robots at select locations to get customers’ orders to...
As students return to college and university campuses for their fall semesters, PYMNTS research reveals that today’s young consumers demand more options than just traditional dining halls and convenience stores. For instance, today’s students are significantly more likely than older consumers to expand the option...
Restaurant team management platform 7shifts has added a Tip Payouts feature. This feature allows operators to instantly send tips directly to employees’ personal debit accounts, the company said in a Thursday (Aug. 24) press release. Instant access to tips can enhance the employee experience and help restaurants tackle the...
As delivery robots expand their reach in cities and on college campuses, some are making their negative sentiments about the technology known, reportedly going so far as to vandalize or steal from these machines. Automated delivery is becoming increasingly common. Earlier this month, Uber-backed firm Serve...
Fast-casual restaurant Cava may still be a relatively small chain compared to industry giants, but with its investments into the digital space, the brand is looking to take on the largest players in the sector. On a call accompanying its first second quarter FY2023 earnings...
Airport hospitality firm OTG Management is changing the way its customers order their meals. The company has begun phasing out the iPads used for orders at airports across the country in favor of mobile ordering options, Bloomberg News reported Monday (Aug. 14). The system will...
