Subscription eCommerce seemed tailor-made for consumers and businesses when the pandemic shuttered storefronts. Subscriptions served homebound consumers’ needs on a remote, recurring basis while offering businesses growing revenue streams that were otherwise hard to come by. As “subscription fatigue” sets in and subscribers look to...
Executives at Microsoft are pledging the company’s new video game app store will be governed by open-market principals, the Wall Street Journal reported Wednesday (Feb. 9). These remarks were made to reporters ahead of meetings between Microsoft and lawmakers about the company’s landmark purchase of...
The factors driving consumers’ use of subscription services changed over the course of 2021. Today, the greatest share of consumers use retail subscriptions to access high-quality products they cannot find anywhere else, according to the Subscription Commerce Conversion Index, a PYMNTS and sticky.io collaboration based...
The U.K.’s Competition and Markets Authority (CMA) says it has “secured improvements” for players on Microsoft’s Xbox online platform, following concerns about the tech giant’s use of auto-renewing subscriptions for gaming services. “Gamers need to be given clear and timely information to make informed choices...
Increasingly, major restaurant brands are leveraging subscription commerce to draw in digital consumers and build loyalty. On Thursday (Jan. 6), leading Mexican-inspired quick service restaurant (QSR) chain Taco Bell announced that, after piloting the program in September in Tucson, Arizona, the brand is launching its...
The car subscription service GO is going new places. The startup announced Tuesday (Jan. 4) that it had expanded to four new markets: Atlanta, Charlotte, Dallas and Houston. GO’s services were already available in Northern New Jersey, Miami, Orlando and the company’s home city of...
Subscriptions — which can cover everything from retail products to video, audio and gaming services — have a significant footprint in the global economy. Consumers’ budgets are finite, however, and so is their interest in adding new subscription services, especially as inflation ratchets up the...
Sometimes the less obvious things become some of the most important. In the Subscription Commerce Tracker, Alvaro De La Rocha of themed subscription box provider Bespoke Post explains how curated product offerings and flexible refund options can help companies grow and bring in new business.
With a rising cost of living and finite time and money to spend on subscriptions, cost-conscious consumers are becoming pickier about what they subscribe to, particularly as the number and types of available subscriptions have proliferated. Service providers that want to keep customers engaged will...
