Subscription Commerce

Subscription Commerce
In The Subscription Economy, Retention Is The New Growth
October 02, 2020

As more and more businesses go digital, is it time for subscription bundles to take center stage? Sharath Dorbala, CEO of subscription-management firm Vindicia, tells Karen Webster that subscription services are moving toward tailored, bundled models that ideally create a sense of belonging – and...

Subscription Commerce
Subscription Merchants Navigate Post-COVID Trends
October 01, 2020

By now, we all know about the runaway success of streaming entertainment services like Disney+, which had nearly 61 million paying subscribers by late July, blowing past its own forecast quicker than a Mandalorian bounty hunter can find a blurrg. Digital shifts in streaming subscriptions...

Subscription Commerce
Report: How Subscription Commerce Companies Can Keep Millions Of Consumers From Hitting ‘Cancel’ Post-Pandemic
September 28, 2020

Consumers are spending more time at home, and many entertainment venues are either closed or operating at limited capacities. This is pushing many individuals to turn to streaming and other subscription services for entertainment, with 22 percent of consumers reporting that they have signed up...

Subscription Commerce
Recurring Revenue Goes Well With Recovery
September 21, 2020

From Main Street to Wall Street, businesses got their heads handed to them by the pandemic, with the possible exception of brands that were able to quickly leverage direct-to-consumer (D2C) relationships and eCommerce capabilities for new revenues, namely the recurring kind. PYMNTS’ September 2020 Subscription...

Subscription Commerce
Deep Dive: How Subscription Services Retain Customers By Hitting Pause
September 18, 2020

The ongoing COVID-19 pandemic has had a plethora of effects in addition to its devastating impact on public health, including setting in motion an economic free fall. Government-mandated social distancing and stay-at-home orders have slowed in-person retail sales in many regions and mass layoffs have...

Subscription Commerce
How The Pandemic Is Driving Subscribers’ Hunger For Meal Kits
September 17, 2020

People like the convenience of subscribing to meal-kit services, but not always how much they cost. In the PYMNTS Subscription Commerce Tracker®, Julie Marchant-Houle, U.S. CEO of Marley Spoon and Dinnerly, explains how budget-friendly, high-frequency plans are becoming key to retaining consumers who crave convenience...

Subscription Commerce
Report: How The Pandemic Stirred An Appetite For Meal-Box Subscriptions
September 16, 2020

Subscription commerce is giving consumers a sense of stability during an increasingly chaotic year. Customers who are staying at home and seeking low-contact, remote ways to shop during the pandemic also seem to be craving the reassurance of having essential items arrive at their doorstep...

Subscription Commerce
Today In How We Eat: Drone Deliveries Take Off, Walmart vs Amazon Prime
September 15, 2020

Today in how we eat, the world of delivery gets a close-up as drones prepare to take to the skies to drop groceries off at our homes. And Amazon Prime and Walmart+ prepare to square off as enrollment for Walmart’s new subscription offering opens up...

Subscription Commerce
What’s Next For The ‘Set It And Forget It’ Subscription Auto Refill Economy
September 14, 2020

Netflix. Online magazines. Disney. Mascara delivered to the door for those endless Zoom calls. In the online subscription world, convenience boils down to “set it and forget it.” In an interview with Karen Webster, Justin Benson, CEO of Spreedly, said subscriptions can thrive in a...