Physical retailers are building digital bridges to alluring new hybrid experiences and adding value to recurring revenue offerings to keep the great reopening momentum alive. Low-tech and no-tech approaches can do wonders when building (or rebuilding) a customer base that’s been scattered all over the...
The ongoing COVID-19 pandemic is having wide-reaching effects on the broader subscription industry. Subscription businesses everywhere are witnessing a surge in demand for food deliveries, educational tools and other items. This growth in demand underpins a shift in consumer behavior — a result of stay-at-home mandates. Many consumers are limiting trips to...
Consumers have turned to online subscriptions to get their caffeine fixes while the bulk of America’s 37,000 coffee shops remain shut down – with the same expectation for customization as from their in-store baristas. In the latest Subscription Commerce Tracker®, Mike Lackman, CEO of coffee...
A growing share of consumers are seeking comfort and convenience in subscription services as they remain at home to curb the spread of the COVID-19 virus. Some subscription businesses such as Netflix are experiencing a surge in demand, with the online streaming service adding a...
The global outbreak of COVID-19 has dramatically and unexpectedly hit the reset button on the entire retail ecosystem, leaving virtually no corner untouched— though the effects themselves have been highly uneven. And in no segment of retail has that become more apparent that in subscription commerce,...
On Wall Street, market capitalizations are shorthand for investor sentiment — for positive or negative views, generally speaking, of publicly-traded companies’ prospects. Rule of thumb: The higher the market cap — defined as shares outstanding times the price per share — the better the company...
Fifty-eight million United States consumers canceled a subscription plan during the past six months — and that may be just the beginning. The COVID-19 pandemic is advancing, triggering a massive economic downturn and pushing consumers to curb their spending wherever they can — and subscription...
SoulCycle employees are probably working up a sweat as the New York-based fitness company trimmed jobs and initiated a 25 percent pay cut in response to its studio closures due to the coronavirus pandemic. In an internal email to staffers leaked to The Verge this...
The online personal styling service Stitch Fix saw its shares plummet more than 30 percent on Tuesday (March 10) after the startup’s second-quarter sales for fiscal year 2020 missed analysts’ estimates, according to reports. As of 3:55 p.m. on Tuesday (March 10), Stitch Fix shares...
