Subscription Commerce

Subscription Commerce
Reborn MoviePass Will Be Promoted at Walmart
April 25, 2023

After surviving bankruptcy and some run-ins with The U.S. Department of Justice, among other problems, movie theater subscription plan MoviePass is set to return this summer with an improved business model and some new partnerships, reportedly including Walmart. On Monday (April 24), Business Insider reported that “The movie-ticket-subscription service that...

Subscription Commerce
Cost Drives 56% of All Retail Subscription Cancellations
April 18, 2023

Despite economic uncertainty, retail product subscriptions have proven resilient. February 2023 saw an 11% increase in retail product subscribers compared to September 2022, suggesting that the subscription market remains robust. For “Subscription Commerce Readiness Report: Bridging the Gap Between Subscription Conversion and Retention,” a PYMNTS...

Subscription Commerce
Türkiye Ready to Take Its Place as a Prime Market for Digital Goods and Services
April 03, 2023

Digital transformation is making its way around the globe at the pace of individual markets. Some pose greater challenges than others while also representing massive opportunities. Türkiye is such a market. Straddling the east and west, it’s a nation of 85 million consumers, half of...

Subscription Commerce
EU Customers Warming to Convenience of Retail Subscriptions
March 23, 2023

Competition in the eCommerce space is increasing as customer acquisition costs continue to rise.  Thomas Marks, head of growth at sticky.io, attributes the growing competition to new eCommerce businesses bursting onto the scene while existing eCommerce brands enter the subscription commerce space.  Consumer expectations around subscription...

Subscription Commerce
To Stop Cancellations, Subscription Companies Can Fight Failed Payments and Fraud
February 21, 2023

In what’s already becoming another tumultuous economic year, direct-to-consumer (D2C) businesses may want to prioritize the prevention of two things: failed payments and fraud. 2023 has already been particularly tough for subscription companies, with 48% of businesses in the sector expecting challenges in attracting new...

Subscription Commerce
DoorDash Aims to Make Its Subscription as Popular as Netflix
February 16, 2023

DoorDash wants its DashPass subscription offering to reach the scale of Netflix and Amazon Prime. On a call with analysts Thursday (Feb. 16) discussing the San-Francisco-based aggregator’s fourth quarter 2022 financial results, CFO Prabir Adarkar (soon to take over as president and COO) stated that, while DashPass membership...

Subscription Commerce
3 Areas Subscription Businesses Need to Focus On to Retain Customers
February 14, 2023

After 2022’s “great unsubscribe,” subscription brands are hyper-focused on strengthening retention for the year ahead. That’s what Thomas Marks, head of growth at eCommerce subscription management and recurring billing platform sticky.io, told PYMNTS. Marks said that while 2022 was a challenging year for many subscription...

Subscription Commerce
PYMNTS Intelligence: Recovering Failed Payments to Supercharge Customer Lifetime Value
February 10, 2023

Customer lifetime value might be the most important metric for subscription companies to track in 2023. Those companies that can extend subscribers’ commitments by even a few months can accelerate ongoing revenue streams. A report noted that maximizing customer lifetime value will be one of...

Subscription Commerce
An Insider on Making Subscriptions Work in Tough Times
February 09, 2023

Subscription merchants that fail to offer multiple ways for consumers to buy their products will see their sales take a hit, says Bean Box CEO Matthew Berk. Only giving consumers one way to buy and pay is a key driver of voluntary churn, especially in...