Walt Disney Co.‘s streaming service, Disney+, has reportedly encountered obstacles in meeting its subscriber targets, according to sources familiar with the matter. The company’s goal of reaching 215 million to 245 million subscribers by 2024, set by former CEO Bob Chapek in August 2022, is...
The recent debut of soccer legend Lionel Messi in Major League Soccer (MLS) with Inter Miami CF has caused a buzz worldwide — and a surge in subscriptions for MLS Season Pass, a streaming service exclusively launched with Apple. The service gained 110,000 subscribers on the day of Messi’s debut with the team...
Despite baby boomers’ and seniors’ reputation for lagging behind other generations when it comes to digital activities and transactions, this demographic showed a modest increase in their retail subscriptions this year while others pulled back. Despite general macroeconomic headwinds, the share of baby boomers and seniors subscribing...
Google says its 2-year-old Pixel Plan subscription service is no more. The tech giant launched the program, which let Pixel smartphone buyers subscribe to services like Google Play Pass and YouTube Premium, in 2021. Now, Google said the program would be discontinued as of Aug. 29 — an update first...
The flexibility of the platform subscription model is being put to the test. And to staunch churn and keep new customers coming on board, tweaking the pricing of what’s on offer is both art and science — and a work in progress. Several companies are...
As artificial intelligence (AI) transforms the direct-to-consumer (D2C) subscription industry’s customer service, SommSelect maintains that the personal feeling is necessary to keeping members engaged. In an interview with PYMNTS, David Lynch (no, not that one), editorial director of the wine curation company, which has several...
Subscription firms face pressures they wouldn’t have expected just a few months ago. Brian Bogosian, CEO of sticky.io, told Karen Webster in an interview that the success of recurring subscriptions — where goods and services are delivered like clockwork or on demand — has proven that...
As restaurants look for ways to drive loyalty, San Francisco wine bar El Lopo is leveraging a membership model to reward its most loyal customers and convert more casual customers into regulars. In an interview with PYMNTS, Daniel Azarkman, El Lopo’s owner, spoke about how the...
Years after quarantine, consumers continue to look for ways to create meaningful experiences from the comfort of their homes, having grown accustomed to those luxuries, Platterful posits. Lowell Bieber, co-founder of the direct-to-consumer (D2C) charcuterie kit subscription box, noted in an interview with PYMNTS that, even amid...