For consumers with retail product subscriptions, free shipping is essential to maintaining their loyalty. For PYMNTS’ study “Subscription Commerce Readiness Report: The Loyalty Factor,” created in collaboration with sticky.io, we surveyed more than 2,000 U.S. consumers with retail product subscriptions in April about the factors that...
Inflation-concerned consumers may be looking to cut back on unnecessary subscriptions, but as Snapchat’s rapid subscriber growth suggests, many remain willing to pay a premium for that VIP feeling — especially younger generations. Snapchat announced that now, one year out from the launch of its Snapchat+ subscription,...
Mastercard says it wants to help consumers get a better handle on their subscriptions. To that end, the company announced Thursday (June 29) it had joined forces with subscription management service Subaio to help people unsubscribe from unwanted services at a time when consumers are...
Costco is taking a page from Netflix’s book, cracking down on membership sharing, but the wholesaler may be overlooking a key difference between its membership and the streaming service’s. In an emailed statement to PYMNTS, a Costco spokesperson confirmed that the company would check members’...
Meta has launched a new subscription service on games for its virtual reality (VR) headsets. The new Meta Quest+ provides two “handpicked” titles a month, Meta said in a Monday (June 26) tweet. Introducing Meta Quest+, a new VR subscription with two handpicked titles every month. 🔥...
The FTC is reportedly sending a message to all retailers with its lawsuit against Amazon. The Federal Trade Commission’s (FTC’s) lawsuit alleging that the retailer uses deceptive tactics to sell its Prime subscription program is likely meant to put other merchants on notice and to...
Whatever the outcome of the Federal Trade Commission’s suit against Amazon, the action is sure to raise larger debate over, and perhaps a retooling of, subscription business models in general. And that might have seismic impacts well beyond Amazon. As reported on Wednesday (June 21),...
With fast-casual giant Panera Bread continuing to see increased loyalty from its beverage subscription program, smaller fast-casual brands are looking to emulate that success with item giveaway subscriptions of their own. For instance, in an email sent out to customers (reprinted by email newsletter archive...
The retail subscription sector is feeling the pain of financially tapped-out consumers or those simply disenchanted with the workings of subscription plans, making retention strategies and increasing lifetime value (LTV) the mission for subscription merchants in the second half of 2023. This effect is evident...
