Subscriptions

Subscriptions
FlexPay CEO: Proposed ‘Click to Cancel’ Subscription Rule Could Harm Good Actors
April 07, 2023

Almost no one doubts that some subscription companies make it difficult for their customers to cancel. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Subscriptions
Mindbody and MyFitnessPal Say Customer Lifetime Value Metrics Challenged by Data
March 30, 2023

Tracking customer lifetime value (LTV) is common practice across many segments. Still, PYMNTS research has revealed a gap in LTV tracking among subscription merchants that more companies are waking up to as retention moves to the forefront of subscription strategies. Get the Full Story Complete...

Subscriptions
FTC Wants to Help Consumers ‘Click to Cancel’ Subscriptions
March 23, 2023

The Federal Trade Commission is recommending an easier way for consumers to cancel subscriptions. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Subscriptions
Subway Relaunches ‘Footlong Pass’ Subscription to Drive Customer Loyalty
March 20, 2023

Following a successful run last year, Subway is bringing its footlong sandwich subscription back. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Subscriptions
Meta Expands ID Verification Subscription Service to US
March 17, 2023

Meta Verified has been expanded to the United States. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

Subscriptions
Only 17% of Subscription Firms Track Failed Payments Despite Bottom Line Damage
March 17, 2023

Failed payments are the kryptonite of conversion, and as such require a more systematic approach to preventing them. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Subscriptions
Cost of Delivery Forces Many Meal Kits to Shutter
March 14, 2023

The meal kit sector’s difficulties may have more to do with logistics than consumer demand. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Subscriptions
Failed Payments Hit Health and Fitness Subscription Sector Profit Margins Most
March 14, 2023

Retail has enjoyed some spending bumps over the past few months, and grocers are still seeing business, even as many shoppers trade down. However, the direct-to-consumer (D2C) sector has had a particularly tough time staying afloat as consumers continue to belt-tighten, especially when it comes...

Subscriptions
Half of Subscription Firms Say They Face Challenges Attracting Customers
March 08, 2023

As subscription businesses look to weather the year ahead, customer acquisition poses a major challenge. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...