Subscriptions

Subscriptions
Is Data the Cure-All for Subscription Retention and Churn?
November 17, 2022

As pretty much any retailer and brand can attest, acquiring and retaining subscription customers in a good economy — particularly high-value ones — is no easy task, but when the hardship of headwinds is added in, the job gets even tougher. However, if certain steps...

Subscriptions
Musk: Twitter Blue ‘Probably’ Returning Within a Week
November 13, 2022

Twitter Blue’s hiatus will be a short one, the platform’s CEO said, as the social media program looks to the subscription service to rescue it from a grim financial future. Twitter suspended its Blue service Friday (Nov. 11) to deal with a wave of fraudulent...

Subscriptions
Report: Twitter Paused Blue Subscriptions to Halt Fraudulent Accounts
November 11, 2022

After days of users taking advantage of the blue check of Twitter’s redesigned Blue subscription plan to impersonate people and companies, the social media platform has reportedly paused the service. Twitter Blue — which was a paid service meant to verify the identity of users...

Subscriptions
Twitter: $8 Verification On Hold Until After Midterms
November 06, 2022

Twitter will hold off on a new system that charges subscribers $7.99 a month for verification until after the midterm elections. That’s according to a Sunday (Nov. 6) report by the New York Times, citing an internal post seen by the newspaper and two sources...

Subscriptions
Food Subscription Services Lag Physical Grocery Stores in Offering Deals and Discounts
November 04, 2022

As consumers continue to seek value in the face of rising prices, subscription services may be missing out if they are not offering special deals and discounts. By the Numbers Research from the September edition of PYMNTS’ Subscription Commerce Conversion Index study, “The Subscription Commerce...

Subscriptions
Report: Twitter Will End Ad-Free Articles for Subscribers
November 01, 2022

Twitter will reportedly no longer let subscribers to its Twitter Blue access ad-free articles from publishers, part of a series of sweeping changes under new owner Elon Musk. The Wall Street Journal reported on the move Tuesday (Nov. 1), citing people familiar with the matter....

Subscriptions
Disney+ Bundles Early Access to Branded Products With Streaming Service
November 01, 2022

Disney is offering American subscribers to its Disney+ streaming service early access to merchandise, letting them shop for products a week ahead of the public. The offering is a limited-time test, letting members get “special access” to the Shop Disney website to find products related...

Subscriptions
Twitter Looks to Hike Subscription Costs
October 31, 2022

Twitter wants to raise the subscription price for its Twitter Blue plan to $19.99 — from $4.99 — part of a wave of plans for the social media platform by new owner Elon Musk. According to published reports Sunday (Oct. 30), the company is also...

Subscriptions
Payment Declines Are the ‘Silent Killer’ of Subscriber Lifetime Value
October 25, 2022

A payment decline feels like a slap in the face to subscribers, especially when it’s the result of a processing mistake on the part of a merchant or issuer. Timing couldn’t be worse for such mishandling of these recurring subscription payments, so getting it right...