Subscriptions

Subscriptions
Meal Delivery Giant Freshly Shuts Down
December 28, 2022

Freshly is halting direct-to-consumer (D2C) meal deliveries as economic challenges rack the company and the broader meal delivery industry. The meal delivery company updated its website to reflect the change Friday (Dec. 23). “It is with a heavy heart that we announce the Freshly meal...

Subscriptions
Walmart May Gain as Consumers Scale Back Grocery Delivery Subscriptions
December 28, 2022

The love affair with grocery delivery subscriptions may be peaking, a trend that could benefit Walmart. This, as PYMNTS’ report, “How the World Does Digital: Different Paths to Digital Transformation,” collected data from 30,174 individuals across 11 countries and showed a 4.5% sequential reduction in...

Subscriptions
Restaurants Add Subscriptions as Diners Cut Spending
December 27, 2022

As restaurants compete for consumers’ loyalty, earn-and-burn rewards programs may not be enough. Consequently, more brands around the world are turning to subscription and membership models to drive frequency. For instance, last week, France’s Italian-style chain Del Arte, which has about 200 restaurants, kicked off...

Subscriptions
Subscription Businesses Aim Tech at Credit Card Chargebacks and Churn
December 27, 2022

Subscription merchants are turning to tech to help reduce credit card chargebacks that eat up revenue and increase churn. The latest “Subscription Commerce Conversion Index: Subscribers Seek Affordability And Convenience,” a PYMNTS and sticky.io collaboration, found that 22% of subscribers think it is very or...

Subscriptions
Coffee Subscriptions Wake Up and Smell Consumer Thirst for Flexibility
December 13, 2022

Research shows consumers are dropping retail subscriptions, yet coffee is in its own category. One part essential commodity, one part affordable luxury, consumers’ caffeine fix is not to be messed with, but that demand is also not to be taken for granted, especially with the...

Subscriptions
Blue Apron Announces Layoffs as Subscribers Rein in Spending
December 09, 2022

Blue Apron has announced that it is laying off about 10% of its corporate staff. The meal kit company shared the news in a press release Thursday (Dec. 8) in which it also stated that it intends to reduce expenses by around $50 million in 2023 relative to...

Subscriptions
Average Retail Subscription Rate Down 40% From Oct ’21 Peak
December 01, 2022

Price hikes and belt-tightening are an unhappy combination for retail subscriptions, causing cutbacks to deepen. That’s a key finding, among others, in the new “Subscription Commerce Conversion Index: Subscribers Seek Affordability And Convenience,” a PYMNTS and sticky.io collaboration. As this latest sounding states, “Slightly more...

Subscriptions
Nestlé Bails on Freshly as Meal Subscriptions Face Reckoning
November 29, 2022

Nestlé is partly offloading its Freshly meal delivery business following disappointing results. The food and beverage giant announced earlier this month that it is forming a partnership with private equity firm L Catterton whereby the ready-made meal company will merge with the firm’s Kettle Cuisine...

Subscriptions
Crafty and Creative D2C Food Businesses Chip Away at Grocer’s Holiday Haul
November 23, 2022

Consumers may continue to shop for the staples of their holiday meal from their go-to grocers and food producers, but meal kit companies and other direct-to-consumer (D2C) food companies have the opportunity to gain share of stomach when it comes to the smattering of side...