Subscriptions

Subscriptions
78% of Online Subscription Purchases Are Made With Stored Credentials
November 21, 2022

Consumers are increasingly using stored payment credentials to speed up the purchasing process, but not all types of purchases are experiencing adoption of the technology at the same rate. For the PYMNTS study “How We Pay Digitally: Stored Credentials Edition,” created in collaboration with Amazon...

Subscriptions
DoorDash Launches Subscription Gifting to Gain Share From Rivals
November 21, 2022

In a move to both grow its subscription program and capture consumers’ holiday spending, DoorDash has made its DashPass delivery subscription giftable. The aggregator announced Monday (Nov. 21) the option for consumers to purchase three-, six- or 12-month memberships for others to be sent via...

Subscriptions
Subscription Challenges Await Iger as Former CEO Returns to Disney’s Helm
November 21, 2022

While investors cheered Robert Iger’s return as Disney’s CEO, challenges at the company’s streaming media division will be front and center thanks to new competition from Apple and Amazon and macroeconomic headwinds that have tightened subscription spending. It’s a reality that could see the Monday...

Subscriptions
Streaming Subscriptions From Apple, Samsung and Xbox Will Test Cancel Trend
November 17, 2022

Amid a broader trend of consumers trimming retail box subscriptions, streaming entertainment looks to be a defiant holdout. Not only has it held onto the attention and budget allocation of American consumers, but it is increasingly viewed as an essential item within the realm of...

Subscriptions
Is Data the Cure-All for Subscription Retention and Churn?
November 17, 2022

As pretty much any retailer and brand can attest, acquiring and retaining subscription customers in a good economy — particularly high-value ones — is no easy task, but when the hardship of headwinds is added in, the job gets even tougher. However, if certain steps...

Subscriptions
Musk: Twitter Blue ‘Probably’ Returning Within a Week
November 13, 2022

Twitter Blue’s hiatus will be a short one, the platform’s CEO said, as the social media program looks to the subscription service to rescue it from a grim financial future. Twitter suspended its Blue service Friday (Nov. 11) to deal with a wave of fraudulent...

Subscriptions
Report: Twitter Paused Blue Subscriptions to Halt Fraudulent Accounts
November 11, 2022

After days of users taking advantage of the blue check of Twitter’s redesigned Blue subscription plan to impersonate people and companies, the social media platform has reportedly paused the service. Twitter Blue — which was a paid service meant to verify the identity of users...

Subscriptions
Twitter: $8 Verification On Hold Until After Midterms
November 06, 2022

Twitter will hold off on a new system that charges subscribers $7.99 a month for verification until after the midterm elections. That’s according to a Sunday (Nov. 6) report by the New York Times, citing an internal post seen by the newspaper and two sources...

Subscriptions
Food Subscription Services Lag Physical Grocery Stores in Offering Deals and Discounts
November 04, 2022

As consumers continue to seek value in the face of rising prices, subscription services may be missing out if they are not offering special deals and discounts. By the Numbers Research from the September edition of PYMNTS’ Subscription Commerce Conversion Index study, “The Subscription Commerce...