Subscriptions

Subscriptions
Walmart’s Vizio Acquisition Could Bring Revenue, Subscribers if It Tracks Data
February 21, 2024

This week Walmart announced it is buying TV manufacturer Vizio for $2.3 billion. Walmart (and its affiliate, Sam’s Club) have been selling the Vizio brand for years. This latest move appears to be less about hawking flat screens and more about enabling Walmart to sell...

Subscriptions
Pet Supply Stores Lose Sales Occasions to eCommerce Rivals
February 20, 2024

Traditional brick-and-mortar pet supply stores may want to watch their backs, as digitally native players keep consumers at home with subscription options. By the Numbers The PYMNTS Intelligence report “The Replenish Economy: A Household Supply Deep Dive” drew from a survey of more than 2,000...

Subscriptions
Chamberlain Coffee CEO: ‘Subscribe & Save’ Extends Loyalty-Building Opportunity Beyond D2C
February 16, 2024

As brands face increasing challenges driving direct-to-consumer engagement, Chamberlain Coffee is seeing Amazon’s Subscribe & Save program provide opportunities to create long-term customer relationships outside the company’s direct channels. Chris Gallant, CEO of the coffee brand, which sells both D2C and via outside retailers, told...

Subscriptions
Payments Vaulting Seen as Competitive Differentiator for Subscription Commerce
February 16, 2024

Joe Meuse, vice president of product at Spreedly, told PYMNTS that subscription-based business models face challenges and opportunities in meeting customers’ demands in the digital age. At a high level, he said, when it comes to subscription payments businesses, “you need to make sure that...

Subscriptions
1 in 3 Subscription Merchants Offers Social Media Sign-Ups 
February 13, 2024

As consumers increasingly turn to social media to meet more of their day-to-day needs, a small but significant share of subscription merchants is leveraging these platforms to bring consumers on board, PYMNTS Intelligence revealed. By the Numbers The PYMNTS Intelligence study “The Replenish Economy: A...

Subscriptions
ZOZOFIT: Social Networking Drives Long-Term Engagement for Fitness Subscriptions
February 09, 2024

As fitness subscriptions look to drive retention and build long-lasting customer relationships, ZOZOFIT is finding that including elements of social networking goes a long way toward boosting engagement over time. In an interview with PYMNTS, Madeleine Kanazawa, vice president of marketing at ZOZO USA, the...

Subscriptions
Half of Discount Refill Subscribers Double Down
February 08, 2024

Once consumers get used to the subscribe-and-save model, many start piling these subscriptions on. By the Numbers For the report “The Impact of Subscription Models on Consumer Choice,” PYMNTS Intelligence surveyed a panel of more than 2,100 U.S. consumers to get a better understanding of...

Subscriptions
Disney Taps Taylor Swift Fandom to Drive Subscriptions as Streamers Generate Buzz
February 08, 2024

With streaming services increasingly looking to buzzy, much-anticipated events to drive customer acquisition, Disney+ is using Swifties’ enthusiasm to grow its audience. The media giant announced Wednesday (Feb. 7) during a call discussing its first-quarter fiscal 2024 earnings results that it will be the exclusive...

Subscriptions
Snapchat Turns to Subscriptions, AI Features to Offset Declining ARPU
February 07, 2024

As Snapchat struggles with declining revenue per user, the social media platform is looking to its burgeoning subscription offering, and its artificial intelligence (AI) capabilities therein, to bring in more revenue. The app’s parent company, Snap, reported in its Q4 and full year 2023 financial results Tuesday...