Subscription commerce — already building before the pandemic — is a certified hit as we rapidly approach 2022. It takes many forms, from streaming entertainment to boxes of retail items. Yet food is panning out as a great subscription opportunity for consumers and businesses. While...
Consumers continue to evince an insatiable appetite for subscriptions of all kinds. But millions of subscriptions are hitting a wall when payments fail to process for any number of reasons, and these declines pose a threat each time it happens, causing subscribers to question whether...
Online art gallery DeviantArt announced the debut of a new subscription service which connects artists with their fans, allowing for sharing of one-of-a-kind art, according to a Thursday (Oct. 21) press release. The subscription service follows the online art community’s recently launched online art protection service and...
More than ever, consumers’ use of automated payments to manage their subscriptions is gaining ground. That comes in tandem with more subscriptions than ever, across music, movies, media and more. In the report, “Optimizing Subscription Payments: How Providers Can Take the Sting out of Payment...
General Motors CEO Mary Barra said during the company’s annual Investor Day presentation that GM plans to grow its subscriptions as part of a plan to double revenues. According to a transcript of her remarks from CNBC, Barra said the company’s “very successful OnStar subscription...
For some brands, the perennial question around unsold merchandise is whether to discount or discard. It’s been a bigger concern under the pandemic with shopping habits disrupted, but subscription commerce is coming to the rescue with an enigmatic answer: the mystery box. Innovating around...
Over the last two years, the rate at which consumers sign up for subscriptions has jumped significantly, leading some companies to consider the model for their business-to-business (B2B) relationships as well. Russell Klein, chief commercial officer at BigCommerce, noted that businesses are constantly looking for...
Failed payments account for almost half of the churn – or account cancellations – in subscription businesses, yet they still don’t get the attention they deserve. Darryl Hicks, founder and CEO of credit card recovery solution provider FlexPay, told PYMNTS that when he asks the...
The bane of subscription brands and merchants is churn, but what triggers that churn is often a failed payment that starts a chain reaction resulting in a canceled subscription. This is preventable with the right combination of technology and strategy. In a conversation with PYMNTS,...
