In 2013, Olivia Canlas saw subscription boxes for dog owners, wine connoisseurs, book lovers and various others, but none for cat owners. As the owner of two cats herself, she felt she was the right person to bring that idea to life. Today, eight years...
By most accounts, the consumer love affair with retail subscription services has never been stronger, and yet a simple erroneous payment decline can seriously test their loyalty. PYMNTS’ new Optimizing Subscription Payments polled 2,200 shoppers to see what makes them buy — and what makes...
The Federal Trade Commission handed down a new policy statement that aims to increase enforcement against subscription services that use nefarious tactics to get customers to commit to ongoing charges. “Today’s enforcement policy statement makes clear that tricking consumers into signing up for subscription programs...
Michael Beauchamp is a lifelong car enthusiast, but he’s never enjoyed the car buying experience. He said the whole process — from hunting down a deal, to haggling over financing and a down payment, to trading in or reselling a car — seems like one...
Subscription commerce — already building before the pandemic — is a certified hit as we rapidly approach 2022. It takes many forms, from streaming entertainment to boxes of retail items. Yet food is panning out as a great subscription opportunity for consumers and businesses. While...
Consumers continue to evince an insatiable appetite for subscriptions of all kinds. But millions of subscriptions are hitting a wall when payments fail to process for any number of reasons, and these declines pose a threat each time it happens, causing subscribers to question whether...
Online art gallery DeviantArt announced the debut of a new subscription service which connects artists with their fans, allowing for sharing of one-of-a-kind art, according to a Thursday (Oct. 21) press release. The subscription service follows the online art community’s recently launched online art protection service and...
More than ever, consumers’ use of automated payments to manage their subscriptions is gaining ground. That comes in tandem with more subscriptions than ever, across music, movies, media and more. In the report, “Optimizing Subscription Payments: How Providers Can Take the Sting out of Payment...
General Motors CEO Mary Barra said during the company’s annual Investor Day presentation that GM plans to grow its subscriptions as part of a plan to double revenues. According to a transcript of her remarks from CNBC, Barra said the company’s “very successful OnStar subscription...
