Whether it’s urban flight, working from home or avoiding mass transportation, the lifestyle changes brought on by the global pandemic are having an enormous impact on the auto industry. And as consumers adopt solutions that suit their new way of life, car dealers and manufacturers have...
Disney+ is partnering with Epic Games’ Fortnite on a free two-month subscription for the popular movie streaming service, according to a post on the Epic Games website. Starting Tuesday (Nov. 10) and going through the end of 2020, those who purchase V-Bucks or make other...
With holiday shopping getting underway amidst a challenging economic climate, the timing and importance of retaining subscription-based customers could be the difference for businesses looking to have a strong finish to an otherwise challenging year. Although there are growing concerns that a large number of...
“Membership has its privileges” was the nine-year ad campaign launched by American Express in 1987 to persuade consumers that it was worth it to pay an annual fee for one of its charge card products. Then, those privileges included travel, dining and hotel benefits, statement...
Just in time for cold weather in the Northern Hemisphere and an anticipated round of fresh COVID-19-related restrictions that will keep people at home, Netflix has raised some prices. U.S. customers still pay $8.99 for the “Basic” plan, under the new structure. The price of...
At Vindicia, the main concern when COVID hit was the well-being of its employees and clients. CEO Sharath Dorbala explains the steps the firm took to enable its team to work safely and securely from home, and to offer flexible options to customers who were...
COVID-19 had an immediate and dramatic impact on the state of subscription commerce. Brian Bogosian, CEO of sticky.io, recounts the initiatives his firm has embraced to help merchants overcome their challenges. “We’ve created a platform that offers flexibility in order management and billing,” he explains....
When streaming on-demand movies at scale became viable around 2007, a new household brand name emerged: Netflix. It charged out of the gate to disrupt giant Blockbuster Video’s dominance of rentals by using tech and customer experience: online ordering, shipping DVDs by mail and no...
Rent the Runway, which gives members a way to don thousand-dollar dresses for special occasions without buying them, is updating its business model to cope with the effects of COVID-19. The company, which closed its five brick-and-mortar locations on Aug. 14, is updating its rental...
