Technology

Technology
Grocers’ Traditional Self-Checkout Kiosks Made Cautious Comeback in 2023
December 21, 2023

As new forms of self-checkout expanded across the global grocery industry throughout the year, key players found in 2023 that it is essential to continue to offer consumers familiar options. Even the most tech-focused grocery retailers are noting this need. Take, for instance, Amazon, which...

Technology
Amazon’s Space Lasers Redefine Global Data Connectivity
December 21, 2023

The future of digital connectivity is increasingly shuffling off the binds of its terrestrial coils. This, as Amazon’s Project Kuiper satellite initiative has taken a key step toward establishing a globally connected optical mesh network powered by a space lasers system. Since its successful launch...

Technology
BJ’s Wholesale Club Taps Robots to Boost Curbside Fulfillment Efficiency
November 17, 2023

As grocery retailers look for ways to make their curbside pickup businesses more profitable, membership warehouse club chain BJ’s Wholesale Club is using robots to drive margins by lowering labor costs. The Massachusetts-based retailer, which has more than 230 locations across 20 states, shared on...

Earnings
Report: Snapchat Expected to Surpass User Base Expectations
October 16, 2023

Snapchat’s parent company, Snap, saw an increase in its shares after a report said the social media platform is expected to surpass Wall Street expectations for its user base. Snap is projected to have over 475 million daily active users (DAUs) by 2024, exceeding a Visible Alpha estimate...

Technology
Maersk and Kodiak Robotics Launch Commercial Autonomous Trucking Lane
October 05, 2023

Global logistics company Maersk and autonomous technology developer Kodiak Robotics have launched a commercial autonomous trucking lane between Houston and Oklahoma City. Since August, the companies have been using autonomous trucks pulling 53-foot trailers, with a safety driver behind the wheel, they said in a...

Technology
Grocers Tap Connected Technology to Bring Digital Convenience to Stores
October 02, 2023

Grocers are increasingly bringing connected technologies into their stores to merge the physical and digital commerce journeys. More than looking to either eCommerce channels or brick-and-mortar, grocers are targeting omnichannel customers to boost engagement and sales. As JJ Fleeman, CEO of Ahold Delhaize’s U.S. business, reportedly stated...

Technology
Snap Says AI Virtual Try-On Helped Kill Augmented Reality Unit
September 27, 2023

Snap is shutting down its six-month-old augmented reality (AR) for enterprise services unit.  “Several things have changed since we first began pursuing our AR Enterprise strategy,” Snap CEO Evan Spiegel wrote in a message to employees Wednesday (Sept. 27). “First, we believed that we could primarily leverage our existing...

Technology
1 in 3 Grocers See Smart Shelf Labels as Key to Customer Loyalty
September 22, 2023

As grocers look to digitize stores, many are considering smart technology to provide shoppers with more information about products on shelves. By the Numbers The PYMNTS Intelligence survey “Big Retail’s Innovation Mandate: Convenience and Personalization,” created in collaboration with ACI Worldwide, drew from a review...

Technology
31% More Consumers Are Using Smart Home Tech to Enhance Security
August 28, 2023

The use of digital has boomed in recent years as more consumers embrace the ease and convenience they offer in their day-to-day lives.  In “The Evolving Digital Daily Edition”: The ConnectedEconomy™ Monthly Report, PYMNTS tracks 70 different types of digital activities and measures the use...