That robot voice taking your Taco Bell order isn’t just an experiment — it’s handled 2 million customer orders, showing how artificial intelligence (AI)-powered conversation has become serious business. The milestone by Yum! Brands, the parent owner of the Mexican-style franchise, points to a dramatic...
Taco Bell will add AI voice technology to hundreds of its drive-thrus by year’s end. It’s part of parent Yum! Brands’ plans to integrate voice artificial intelligence (AI) to its stores around the world, the company announced Wednesday (July 31). “The rollout of Voice AI...
Voice technology is revolutionizing the way consumers shop, with a significant portion of the global population embracing this modern convenience, as young consumers lead the charge. By the Numbers The 2024 PYMNTS Intelligence report, “How the World Does Digital,” surveyed more than 67,000 consumers from...
Voice assistants have already made significant strides in areas such as smart home integration, educational settings and business applications. However, their current capabilities are limited by a lack of robust reasoning and planning abilities. Read more: AI’s First Year: How Voice Reshaped the Conversational Ecosystem In fact, just...
Despite advancements in voice commerce, the technology still faces challenges driving penetration in the retail sector. By the Numbers PYMNTS Intelligence’s study last April, “Tracking the Digital Payments Takeover: Catching the Coming eCommerce Wave” drew from a survey of nearly 2,700 U.S. consumers to understand...
From the convenience of voice-activated virtual assistants to the integration of speech recognition in smartphones and smart homes, the technology landscape is increasingly shaped by individual’s ability to communicate verbally with devices. And recent developments by firms are pushing the boundaries of what voice technology...
Healthcare innovation is accelerating at an unprecedented pace, with more and more industry players and stakeholders increasingly adopting newer technologies to simplify patients’ activities. Take voice technology, for instance. In “Preparing for a Voice Commerce Future Report: Gen AI Raises the Bar on Consumer Expectations...
As restaurants look to get more bodies in seats, they could benefit from integrating their reservation platforms with the voice assistants that consumers use day to day, PYMNTS Intelligence suggests. By the Numbers For PYMNTS’ recent study “Preparing for a Voice Commerce Future Report: Gen...
In today’s technology-driven world, smart and mobile devices have become an integral part of our lives. However, the traditional touchscreen interfaces that dominate these devices often limit their usability. Now, a new frontier has emerged in the form of voice technology. In the report “How...
