Elavon is powering the payments behind a voice-activated system for the hospitality industry. The global payments provider has signed a deal with Amazon-approved partner The Digital Line (TDL) to become the exclusive payments provider in hospitality, globally, for Audico, a system that uses Amazon Alexa to deliver voice-driven services,...
The next interface set to revolutionize consumer lives is also the oldest: voice. Connected devices are rapidly entering a modern hands-free, voice-driven era, as next-generation advances are made in voice recognition technology and increasingly being brought to market across a wide variety of conversational commerce...
As coffee shops look to drive convenience, PYMNTS data reveals voice commerce holds significant potential. By the Numbers Research from PYMNTS’ new study “How Consumers Want to Live in the Voice Economy,” which drew from a population-balanced survey of nearly 3,000 U.S. consumers, revealed that,...
Consumers live their lives in a digital-first, connected world — habits formed after three years of a forced shift to digital. And they like it that way. But that’s today. In a March 2023 landmark study, PYMNTS asked 2,939 U.S. consumers about their use of...
Voice AI is smartening up to fulfill the promise of life without keyboards. Many of us have marveled at the dumbness of answers that, say, Siri often responds with, but voice AI has reached an inflection point where its natural language understanding (NLU) capabilities are...
The evolution of voice commerce is accelerating as years of experimentation and pilots reshape initiatives around increasing smart connected homes, cars and shopping experiences. At the Google I/O 2022 developer conference in June, talk was of sunsetting Conversational Actions, which has grounded Google voice application development...
Home is where the heart is — and home is where there will be a new, digital and audible front in the war over grocery shopping. In the latest PYMNTS “ConnectedEconomy™ Monthly Report: The Rise of The Smart Home,” nearly 2,700 U.S. consumers in May...
Every day they’re on the road, many professional truck drivers have to complete a driver vehicle inspection report (DVIR) that documents that they inspected their vehicles, report any issues with it vehicle and document any repairs. That typically involves a pen and paper or a...
With the difficult labor market restaurants are facing, many purpose-built technology companies have come to the fore, offering automated solutions to make operational processes more efficient. Now, as these challenges continue, leading ResTech solutions providers are noting the need to get on board. Square, for...
