Audio-electronics maker Sonos will be debuting a digital assistant in a market crowded by big players like Amazon and Apple, Bloomberg reported Wednesday (May 11). Called Sonos Voice Control, the service will focus on controlling media content on the company’s devices rather than being a...
Instagram might be cooking up a new feature: letting people send voice messages in response to stories. This is according a report from Engadget citing developer Alessandro Paluzzi, who has shared a screenshot of the feature. The report speculates that this could be a new...
Restaurants on the leading edge of voice commerce may have to expect consumer hesitancy. Research from PYMNTS’ The 2022 Global Digital Shopping Index: The Digital Transformation of Retail and the Consumer Shopping Experience, created in collaboration Cybersource, which surveyed 13,000 consumers and 3,100 merchants across...
If you find yourself getting impatient with Alexa, Siri or any number of voice-prompt customer service lines, listen up: Conversational artificial intelligence (AI) has a lot to say. In a growing number of use cases, voice and messaging are talking customers along step by step...
Voice was at the heart of commerce long before the Sumerians invented cuneiform, and 5,000 years later, that fact is coming full-circle as consumers of 2022 warm to voice-assisted living, purchasing and payments in their homes, their cars, and eventually, in the wider world. Estimates...
Drivers of Toyota and Lexus vehicles equipped with the automaker’s latest multimedia system will be able to ask a voice assistant questions about general topics or current events and get answers based on “search engine-level intelligence,” according to Cerence, the provider of this cloud-based service. ...
In a move highlighting the importance of voice control in cars, Spotify has pulled Car View, a feature that included a simplified interface for in-car use, and will soon roll out a smart player. In the meantime, a moderator on Spotify’s community forum suggested that users turn to Google...
Cerence, a provider of conversational artificial intelligence (AI) products and technology, announced Monday (Nov. 22) that it has gained its first customers in two new markets: elevators and two-wheeled vehicles. It also announced that in the automotive market, its sales continue to grow faster than...
Voice assistants in cars are becoming more like co-drivers, said Christophe Couvreur, vice president, product at Cerence. They’re not only responding to commands, but are also understanding common language and offering solutions. Couvreur has been in the midst of these changes for years, as Cerence’s...
