Credit Unions

FinTechs are pursuing modernization to stay competitive, focusing on mobile capabilities and enhancing user experience. According to a PYMNTS Intelligence report, “The FinTech Innovation Agenda,” a collaboration with Velera, nearly two-thirds ...

Banks and credit unions will need to focus on customer experience, security and technology, Candescent Chief Product Officer Doug Brown writes in a new PYMNTS eBook, “The New Value Equation: ...

The average consumer has 5.3 bank accounts. Now that the Consumer Financial Protection Bureau has issued a final rule on data sharing, the age of open banking can get fully underway ...

Banks and credit unions face pressure to meet rising consumer expectations for fast, personalized and seamless digital experiences, Amount Chief Product and Technology Officer Kevin Trilli writes in a new ...

The government has ordered America’s largest credit union to repay its customers $80 million. Navy Federal Credit Union was issued that order Thursday (Nov. 7) by the Consumer Financial Protection Bureau ...

Throughout their history, mid-sized banks have served as a lifeline for local businesses across America. These financial institutions (FIs) — including community banks, regional banks, digital-only banks and credit unions — ...

Successful collaborations between traditional financial institutions (FIs) and FinTechs rest on one shared goal: offering end-users the best of both worlds. FinTechs bring speed and innovation, enabling things like real-time payments ...

Bigger doesn’t always mean better across financial services — especially when it comes to innovation. And as financial technology reshapes the payments industry, even smaller, regional credit unions are finding that ...

The Consumer Financial Protection Bureau’s finalized rule on data sharing has its share of supporters and detractors. Those in favor of the new mandates — and as described by the CFPB ...

Federal regulators have taken action against VyStar Credit Union following a “botched” online banking launch. As the Consumer Financial Protection Bureau (CFPB) said in its announcement Thursday (Oct. 31), VyStar in ...

FinTech Pinwheel teamed with account opening solutions firm Candescent, formerly Terafina. The partnership brings Pinwheel’s direct deposit switching solution to Candescent’s bank and credit union clients, according to a Wednesday (Oct. ...

Velera and RAI Partners have teamed up to offer credit unions access to solutions that include turn-down programs and portfolio acquisitions. The two credit union service organizations (CUSOs) will work together ...

Crater launched artificial intelligence-powered accounts receivable (AR) and accounts payable (AP) solutions for banks, credit unions and B2B platforms. With these solutions, customers can offer white-labeled, embedded AR/AP products like invoicing ...

It wasn’t long ago that self-service banking meant punching a keypad on an ATM located at a bank vestibule — after banking hours, perhaps — and getting access to cash ...

Keeping pace with innovation can be daunting. For small- to mid-sized banks, credit unions and FinTechs, implementing the latest money movement integrations like real-time payments and more can be a steady ...

The goal of the Consumer Financial Protection Bureau’s final rule on data sharing unveiled Tuesday (Oct. 22) is to promote competition and, by extension, financial services innovation. But a deeper reading ...

The promise of embedded payments — and the march toward embedded everything — says that commerce and money movement is seamless and intuitive. In the continuing conversations within the “What’s Next ...

There’s no shortage of static when it comes to financial advisors with wellness advice these days. Social media feeds, banking apps, 24-hour news channels and podcasts are all crowded by ...

Credit union service organization Velera has launched a collaboration with Arroweye Solutions. According to a Tuesday (Oct. 15) news release, Velera has chosen Arrowye as a provider of card production, personalization and fulfillment for Velera’s ...

Banking technology firm Amount has introduced its unified account opening and loan origination platform. The new solution is designed to help banks and credit unions reduce costs, streamline operations and improve customer/member experience, ...

Richland, Washington-based HAPO Community Credit Union plans to acquire Kennewick, Washington-based Community First Bank. The transaction has been approved by each institution’s board of directors and is expected to be completed ...

For all banks — but especially for small banks and credit unions — capturing the hearts, minds and wallet share of younger generations is more than just a strategy, it’s ...

Spending on the cards may be slowing, non-revolving debt is still rising, and credit unions — as shown by the Federal Reserve’s latest data on consumer trends — are seeing ...

Self-service banking provider NCR Atleos has launched a collaboration with NuMark Credit Union. “As member expectations continue to evolve, we are committed to providing a digitally optimized, seamless experience for members ...

Credit union service organization Velera has launched a partnership with banking software company Kinective. The collaboration gives Velera’s credit union clients access to Kinective’s Gateway, an integration technology designed to eliminate the development challenges ...

In small business lending — regardless of the size of the bank doing the lending itself — a high-touch approach and in-person visits to the branches are “key conduits” for ...

Alkami Technology, a digital banking solutions provider, announced a new partnership with Intrepid Credit Union to give the latter’s members access to new financial tools. Through Alkami’s digital banking platform, which ...

As digital banking transforms the financial landscape, community banks and credit unions (CUs) are poised to capture Generation Z and millennials. These digital natives are gravitating toward smaller financial institutions (FIs). The ...

Digital Federal Credit Union and First Tech Federal Credit Union have announced plans to merge, the credit unions said in a Monday (Sept. 30) news release. If the merger is approved ...

The Federal Deposit Insurance Corp.’s latest data on deposits shows just how bifurcated the banking industry is, in terms of the largest players, home to the great bulk of overall ...

When it comes to digital engagement, there’s a lot at stake for credit unions. As detailed in “How Credit Union Innovation Can Drive Gen Z Engagement,” a PYMNTS Intelligence report ...

Illuma Labs has raised $9 million to speed the development of its voice verification tools. The company, which makes voice authentication technology for banking contact centers, announced its series A funding ...

Credit union service organization (CUSO) Velera has begun providing card processing solutions to BrightStar Credit Union, which services about 60,000 members in South Florida. The CUSO started providing credit card processing ...

Cultivating a culture of adaptability positions firms to thrive despite economic wild cards, Franklin Madison Chief Financial Officer Preston Porter writes in a new PYMNTS eBook, “Beyond the Horizon: How ...

Small and medium-sized businesses (SMBs) need help with digital transformation and financial management in an uncertain business environment, and community banks and credit unions should see this as an opportunity ...

While regulatory changes can present challenges, they can also create opportunities, NCR Voyix Chief Product Officer, Digital Banking Doug Brown writes in a new PYMNTS eBook, “Beyond the Horizon: How ...

Credit union service organization Velera launched the Velera Innovation Alliance (VIA), an extension of Velera’s Fintech Engagement Program, which was first announced in April. The VIA is a coalition made up ...

Careful contingency planning and watching shifts and trends can help firms be prepared for challenges, Velera CEO Chuck Fagan writes in a new PYMNTS eBook, “Beyond the Horizon: How to ...

Jack Henry and Moov teamed to help small businesses accept digital payments. The FinTech and the digital payments processor announced a collaboration in a Tuesday (Sept. 3) press release aimed at ...

Credit union service organization (CUSO) Velera will provide debit card processing support to HawaiiUSA Federal Credit Union, which delivers services to more than 132,000 members. This marks an expanded partnership of ...

Digital transformation can come even to industries where change happens slowly. As the financial services industry grapples with the rapid pace of digital transformation, cloud banking has emerged as an enabler ...

Many FinTechs partner with credit unions (CUs) and other financial institutions (FIs) to provide the innovative products and services that today’s digital-first consumers expect. In fact, almost all view CUs ...

In today’s financial services arena, embedded finance and banking-as-a-service (BaaS) have emerged as transformative forces, redefining the way banks and financial institutions (FIs) engage with consumers and businesses. At the ...

FinTechs must stay vigilant, dynamic and innovative to best serve financial institutions, Amount CEO Adam Hughes writes in a new PYMNTS eBook, “Beyond the Horizon: How to Identify Unexpected Threats ...

Affinity Plus Credit Union has unveiled a new real-time payments service for its members, giving them instant access to their funds. Through the FedNow® Service and RTP® Network, the credit union ...