Intellicheck Debuts Updates for Digital Identity Verification Tools

Identity verification company Intellicheck has rolled out enhancements for digital users of its identity platform.

“Clients integrating the new Capture process can be up and running with no more than two simple web hooks,” the company said in a Thursday (Jan. 4) news release. “The new digital authentication experience does not require any significant development or programming time and is simply and rapidly implemented.”

Features of the updated experience include advanced data capture tools, including the introduction of auto snap/focus for image capture with edge detection.

The company now offers a “guided” ID capture process, prompting users to capture the front of their ID before the back to eliminate potential confusion.

In addition, Intellicheck “now offers the option to white label the entire user experience with logos, colors, and language customization,” the release said. “This allows for a fully branded and tailored session, providing a cohesive and professional look and feel.”

Intellicheck’s updated security offerings come at a time when a large portion of consumers are still somewhat unsure about trusting digital identity verification completely.

According to the PYMNTS Intelligence Study “Consumer Behaviors and Perceived Security Across Devices,” 52% and 47% of participants, respectively, want to manually authenticate their identities each time they log into their bank accounts or when they make money transfers to and from family and friends. 

“Even with the ubiquity of online transactions for goods and services, 42% of banking customers still prefer to authenticate their identities each time they finalize purchases,” the study said.

At the same time, when it comes to routine transactions like bill payments or low-risk purchases, more than half of consumers chose multi-factor authentication (MFA), while upwards of 80% want MFA when logging onto a bank account from an unfamiliar device, modifying personal details in their account, or handling major electronic money transfers.

“To address these evolving needs and preferences of banking customers, financial institutions (FIs) must prioritize robust multi-channel authentication strategies, including offering MFA options for both routine and infrequent online transactions,” PYMNTS wrote last month. “FIs should also consider implementing authentication methods that align with consumers’ device preferences, as these preferences significantly influence their perceptions of digital security.”