Global commerce platform WEX added a digital shopping solution to its Medicare Advantage supplemental benefits platform. The Medicare Advantage marketplace expands the brick-and-mortar merchant network to which Medicare Advantage members already have access, according to a Thursday (Nov. 21) press release. Now, members can buy...
Temu now allows any U.S. seller to join its online marketplace. “Whether small businesses or individual entrepreneurs, [U.S. sellers] can now connect directly with millions of consumers,” a Temu spokesperson told PYMNTS Friday (Nov. 22) in an email. “Temu provides the tools; sellers bring the products....
Chinese conglomerate Alibaba is combining its domestic and international eCommerce businesses into one unit. According to a Thursday (Nov. 21) securities filing, the new Alibaba E-commerce Business Group melds together the company’s Taobao and Tmall Group and the Alibaba International Digital Commerce (AIDC) Group. Fan Jiang, CEO of...
Digital continued to take a larger slice of retail spending in the third quarter of 2024. However, a slowing pace of overall spending may send mixed signals to merchants headed into the last few weeks of the year. Data from the U.S. Census Bureau released...
A major focus for Shopify has been ensuring its merchants are equipped to reach consumers wherever they are, Shopify President Harley Finkelstein noted Tuesday (Nov. 12) during the company’s third-quarter earnings call. By streamlining the shopping experience, Shopify officials want to connect its platform to key...
The integration of social media and eCommerce has led to the rise of social commerce, a model that allows consumers to make direct purchases within social platforms. What started as basic product links has expanded into a multi-billion-dollar industry, with brands and consumers embracing the...
Firms are continuously enhancing their payments acceptance offerings to meet customers’ expectations for smooth online buying experiences. Embedded finance innovation has become crucial for retail platforms looking to improve customer experiences. Such offerings provide consumers with seamless access to financial services directly through a...
For Coupang founder and CEO Bom Kim, a key customer engagement tool for the multinational eCommerce company is its WOW subscription membership program, which had 14 million members at the end of 2023. For less than $4 per month, the program offers customers a range of...
Seamless checkout is a winning mantra for retailers looking to capture sales and delight their customer bases. Customers largely expect a fast, secure and intuitive checkout process. However, hurdles remain, and a seamless checkout isn’t always as easy as click-pay-done. “Despite the shift to digital...
