eCommerce

eCommerce
Competing With Giants: How Small Businesses Can Optimize Their eCommerce Efforts
May 02, 2024

This National Small Business Week, merchants are increasingly moving beyond Main Street — and into eCommerce. And with the news that the post-pandemic growth for most Main Street small and medium-sized businesses (SMBs) is surpassing analysts’ expectations, just how these vital components of the American...

eCommerce
When Consumers Buy Electronics, Online Marketplaces Beat Physical Stores
April 30, 2024

Typically, consumers’ preferred purchasing channel remains the physical store, but when it comes to buying electronics, shoppers turn to third-party marketplaces for affordability and convenience. By the Numbers The new PYMNTS Intelligence report “The Online Features Driving Consumers to Shop With Brands, Retailers or Marketplaces” drew from...

eCommerce
Low-Income Consumers Choose Retailers Over D2C When Shopping Online
April 29, 2024

When low-income shoppers tap digital channels, they prefer to shop with retailers rather than going straight to brands’ eCommerce shops, trusting stores to offer them the best price. By the Numbers The PYMNTS Intelligence report “The Online Features Driving Consumers to Shop With Brands, Retailers...

eCommerce
Shoppers Seek More Accessible Grocery Options From eCommerce Marketplaces
April 23, 2024

Consumers find stores’ own online grocery platforms more accessible than third-party marketplace offerings, bucking broader retail trends. Now, major players such as Amazon and DoorDash are trying to win those shoppers over by making their offerings more accessible — the former in terms of price,...

eCommerce
58% of Gen Z Shoppers Prefer Debit Cards for Online Shopping 
April 23, 2024

Few things must be as frustrating to an eCommerce merchant as cart abandonment. But, as PYMNTS Intelligence found in compiling its “How Preferred Payment Availability Can Reduce Cart Abandonment” report in a collaboration with Adobe, merchants shouldn’t take cart abandonment personally. Our data reveals that millennials...

eCommerce
Cart.com to Simplify Onboarding, Provide Services for Walmart Marketplace Sellers
April 18, 2024

Cart.com is working with Walmart Marketplace to simplify onboarding and help both new and existing sellers grow their sales on that platform. Customers using Cart.com’s multichannel management platform will be able to access special incentives across Walmart Marketplace’s shipping, advertising and repricing services as well...

eCommerce
Misfits Market Teams With Gopuff as Shoppers Demand Instant eGrocery
April 17, 2024

Online shoppers want options for a wider range of grocery occasions, not just their weekly haul, Misfits Market CEO Abhi Ramesh said. The online grocer on Wednesday (April 17) announced a partnership with Gopuff to leverage its perishable supply chain and operational capabilities to enable...

eCommerce
Brand Sites Suffer as Consumers Browse but Do Not Buy
April 12, 2024

Consumers make many choices when shopping, and perhaps no decision is more important than whether to complete a purchase. But in the world of eCommerce, cart abandonment — where shoppers select items only to walk away before the purchase — can be especially vexing. As...

eCommerce
Half of Amazon Spring Sale Shoppers Bought Health and Beauty Products
April 11, 2024

To further increase its already substantial share of the retail market, last month Amazon announced its first Big Spring Sale. The sale ran from March 20 to March 25, and although the eCommerce giant likely anticipated it would move a lot of merchandise and boost first-quarter earnings, PYMNTS...