As eCommerce merchants look for new ways to reduce the costs and inefficiencies of returns, Perfect Corp. sees augmented reality (AR) as a key solution, mitigating consumers’ dissatisfaction with their products when they arrive. In an interview with PYMNTS, Wayne Liu, president and chief growth officer at...
As social media companies look for new ways to leverage contextual commerce to drive revenue, Pinterest is launching its first shoppable streaming series. The company recently announced the launch of Deliciously Entertaining, in partnership with lifestyle media company Tastemade, with an influencer host and select celebrity...
Consumers’ hesitancy to buy themselves nice things amid ongoing economic challenges is taking a hit on Etsy. Now, the eCommerce marketplace is turning its focus to gifting, where many are still willing to be generous. The company reported Wednesday (Feb. 21) in its fourth quarter...
For eCommerce giants — Walmart, Amazon and Shopify are among the most visible examples — the continued surge in online shopping has given momentum to efforts to craft merchant marketplaces. Earnings reports from these companies show that more merchants are taking advantage of fulfillment services...
As merchants look to attract eCommerce customers, offering a simple, convenient checkout journey can be key to shopper acquisition and loyalty. By the Numbers For the study “The Online Features Driving Consumers to Shop With Brands, Retailers or Marketplaces,” PYMNTS Intelligence surveyed more than 3,500...
Cart.com now offers its order management software solution as a standalone product. The Constellation Order Management System (OMS) allows merchants to unify orders and inventory across multiple channels, the company said in a Wednesday (Feb. 21) press release. It was previously available only as part of Cart.com’s unified commerce...
The eCommerce bounce — at least for the fourth quarter — has been considerable. And as measured as a percentage of overall retail sales — after plateauing through the last few years — eCommerce is gaining some ground again. As measured through Census Bureau data...
As Shein aims to seize a greater share of consumers’ retail spending by capturing their digital attention, the fast-fashion giant is tapping shoppable livestreams to drive sales in a more immersive way. The company announced Tuesday (Feb. 20) that it will launch its spring and...
Online commerce customer experience platform AfterShip has enabled Apple Wallet Order Tracking to allow users to receive delivery updates in real time through Apple Wallet. The new feature is now available to AfterShip’s merchant customers, AfterShip said in a Tuesday (Feb. 20) news release. AfterShip tracks...