eCommerce

eCommerce
Amazon to Adjust Fulfillment Fees to Give Sellers Greater Transparency
December 05, 2023

Amazon is going to adjust its fulfillment fee structure to provide more transparency to sellers by creating separate fees for specific capabilities. Beginning Jan. 15, 2024, the company will specify different fees for sending products into its fulfillment network and for shipping products out of...

eCommerce
Kroger Takes Short-Term Margin Hit on eCommerce to Drive Long-Term Growth
November 30, 2023

As Kroger continues to drive double-digit digital growth, the grocery giant is accepting a negative impact on profit margins for the time being, betting on its digital transformation to drive long-term loyalty and spending. In the grocer’s third-quarter fiscal 2023 earnings report released Thursday (Nov. 30), the...

eCommerce
More Men Than Women Order Groceries Online
November 29, 2023

In today’s digital-first economy, online shopping has become increasingly popular across various sectors. However, when it comes to online grocery shopping, there is a gender divide. The PYMNTS Intelligence study “ConnectedEconomy™ Monthly Report: The Gender Divide Edition” drew from a survey of more than 2,600...

eCommerce
28% of US Consumers Shopped Exclusively Online on Black Friday
November 29, 2023

eCommerce continues to gain ground among Black Friday shoppers. According to PYMNTS Intelligence in the study “Black Friday 2023: Consumers Widen Their Search for Holiday Bargains,” 48% of consumers in the United States made Black Friday purchases online. Of those, 28% shopped online exclusively. A...

eCommerce
Amazon’s Black Friday Football Kicks Off QR Code Retail Renaissance
November 28, 2023

No doubt you’ve gotten them in the mail: QR codes from local and national merchants. The codes contain a wealth of information, and offer to unlock special promotions and deals with a quick scan from a smartphone. And this past weekend, during the Thanksgiving holiday,...

eCommerce
Merchants’ Black Friday Was Good Despite Missing Sales from Failed Payments
November 27, 2023

More than half of Americans made at least one purchase on Black Friday, according to PYMNTS Intelligence data. However, not all online transactions were likely successful. According to PYMNTS Intelligence data, nearly 1 in 10 online transactions failed in the last 12 months, which means that on...

eCommerce
Preferred Payment Methods and Rewards Among Most In-Demand Digital Shopping Features in UAE
November 23, 2023

Shoppers in the United Arab Emirates (UAE) have a strong inclination toward digital features in their shopping journeys. Ninety-four percent of consumers in the Middle Eastern country used at least one digital shopping feature offered by merchants during their most recent retail experience, surpassing all...

eCommerce
Temu and Shein Struggle to Convert Visits Into Transactions 
November 22, 2023

Online retailers Temu and Shein reportedly draw millions of visitors to their websites but struggle to convert those visits to sales.  Despite their popularity, the two retailers still lag behind market leader Amazon in terms of conversion rate, Reuters reported Wednesday (Nov. 22).  Nine out of 10 visitors to Temu’s and Shein’s websites...

eCommerce
TikTok Looks to GoTo to Jumpstart Indonesian eCommerce Business
November 22, 2023

TikTok is reportedly turning to GoTo to revive its crucial Indonesian eCommerce business. The two firms are working on a plan — which could be finalized in the next few weeks — that would see TikTok invest in Indonesia-based GoTo’s online shopping arm Tokopedia, Bloomberg News reported Wednesday (Nov. 22),...