eCommerce

eCommerce
Chicory: Albertsons, Others Can Drive off-Site eGrocery With Shoppable Content
November 10, 2023

By partnering with major grocers such as Albertsons, contextual commerce platform Chicory is expanding eGrocery audiences, enabling retailers to reach new customers across more parts of their web browsing routines. In an interview with PYMNTS following the platform’s announcement of its partnership with the grocery giant, Nick Minnick, vice president of...

eCommerce
Krispy Kreme Drives Gen Z Adoption With eCommerce, Social Media
November 09, 2023

With Generation Z disproportionately relying on online platforms to pick where they order food, Krispy Kreme is investing in digital to grow penetration with young consumers. The sweet treats brand, which has 2,100 shops and more than 13,000 points of access around the world, shared...

eCommerce
BigCommerce Cuts Staff Amid eCommerce Headwinds
November 08, 2023

BigCommerce says it expects the “headwinds” plaguing its industry to persist into 2024. In order to maintain growth and improve its go-to-market approach in that environment, the eCommerce platform announced a restructuring in its quarterly earnings report Wednesday (Nov. 8) that will impact 7% of its...

eCommerce
TikTok Creating Its Own eCommerce Fulfillment Network
November 08, 2023

TikTok is establishing a warehouse and fulfillment network to boost its eCommerce operations. As a report Tuesday (Nov. 7) by The Wall Street Journal (WSJ) noted, this move shows the social media platform both taking a page from Amazon while writing its own story. On one hand, the report says,...

eCommerce
AI Upgrades Are Creating Happy Customers, eBay Says
November 07, 2023

EBay is finding that its investments in artificial intelligence (AI) are leading to happier customers.    On Tuesday (Nov 7), the company revealed during its latest earnings call that its investments in AI have enhanced the way customers perceive its shipping capabilities.    “In Q4...

eCommerce
ThredUP Says It’s Reeling in Premium Shoppers 
November 06, 2023

ThredUP is reeling in a more upscale clientele.   “We’ve done a really good job as a team of focusing more of our buyer efforts on a slightly more premium shopper,” said thredUP’s CEO James Reinhart during the company’s Q3 2023 earnings call on Monday (Nov....

eCommerce
PayPal Teams With eCommerce Platform commercetools to Improve Checkout
November 06, 2023

Composable commerce platform commercetools announced a collaboration with PayPal to offer a wider range of payment options for customers through the PayPal Braintree payment platform. This integration will allow commercetools’ customers to seamlessly work with multiple payment providers, acquirers, and banks, according to a Monday...

eCommerce
Digital and Delivery Shape Up as Grocery’s Newest Battlegrounds
November 06, 2023

The digital shift is forging new battlegrounds for the grocery segment. For the platforms and the giants of retail — Amazon and Walmart among them, along with DoorDash — the focus is on price, fees and the value of consumers’ time as they battle for...

eCommerce
Grocery Coffee Sales Dip as Consumers Turn to eCommerce, QSRs
November 03, 2023

Coffee sales at the grocery store are reportedly below pre-COVID levels as consumers increasingly get their caffeine buzz from digital channels or restaurant chains. Packaged coffee sales fell 3.7% year over year in terms of units, with ground coffee sales leading the decline, falling 5.6% while single-serve...