eCommerce

eCommerce
Jumia Cuts Low-Value Projects as JumiaPay Transactions Decline
February 16, 2023

Pan-African eCommerce giant Jumia is aggressively pursuing profitability by narrowing losses and growing monetization. In a report detailing its fourth quarter and full year 2022 results released Thursday (Feb. 16), the firm said its strategy to reduce losses and accelerate progress towards profitability is paying...

eCommerce
Shopper Awareness Gap Grows as Merchants Make Digital Features Less Accessible
February 16, 2023

PYMNTS research shows that many shoppers just don’t know how good they have it. This, as findings in “The 2023 Global Digital Shopping Index,” PYMNTS’ leading annual study of consumers and merchants across six countries that examines the frictions consumers experience when shopping and paying...

eCommerce
Shopify’s Offline Volume Surges 40% as Shoppers Return to Stores
February 15, 2023

Shopify sees slowing growth ahead after logging double-digit gains in gross merchandise value (GMV) and revenues. Inflation is a headwind, management said, even as consumers continue to move back to brick-and-mortar commerce. Details in the earnings supplementals  show that the company has seen 40% growth...

eCommerce
Digital Grocery Spending Lags Behind Retail 6-to-1
February 15, 2023

PYMNTS research reveals that, compared to retail, online grocery has a long way to go. The Context Grocers are doing everything in their power to drive digital adoption, but progress is slow, with consumers continuing to primarily turn to brick-and-mortar for fresh foods rather than...

eCommerce
Sluggish eCommerce Spend Is Still Massive, and Digital Wallets Are Getting More of It
February 15, 2023

The slowing of eCommerce in 2022 is a fact, but the scope of that drop in online sales as reported by government sources just doesn’t add up. According to the new report “Digital Economy Payments: The Ascent of Digital Wallets,” the latest in PYMNTS’ long-running...

eCommerce
Curbside Online Grocer Sees 50% Retention Rate With New Customers
February 13, 2023

As grocers look to drive eCommerce sales, curbside is key. With consumers increasingly opting for the convenience of the channel, curbside-only grocers with no public-facing stores have been emerging in an effort to meet this demand without the cost and inefficiencies of running a typical...

eCommerce
Shopify Unveils 100+ Upgrades to Simplify Mobile Commerce
February 09, 2023

Shopify is offering merchants a one-page checkout offering as part of a broader upgrade of its services. “Shopify is innovating the most important surface in commerce: checkout,” the eCommerce platform said in a news release Thursday (Feb. 9). “We’re launching a new one-page design and...

eCommerce
Online Grocers Gain Traction in Bid to Reach Struggling Consumers
February 07, 2023

As eGrocers seek to expand accessibility, PYMNTS research reveals that their efforts appear to be working. The Context Grocers have been working hard to drive digital adoption not only with high-earning consumers who have a financial safety net and can pay the premium for convenience...

eCommerce
Saudi Arabia Builds Smart Warehouses to Meet Booming eCommerce Demand
February 07, 2023

Saudi Arabia’s eCommerce sector is set to benefit from major investments in new smart warehouses. In the city of Jeddah, the Saudi Authority for Industrial Cities and Technology Zones (Modon) has signed a deal to build 14 new high-tech warehouses that will be operated based...