Consumer Insights

Consumer Insights
Data brief: U.K. Consumers Encounter 11% More Shopping Friction Than the Average Consumer
August 22, 2022

Merchants in the U.K. need to step up their game when it comes to providing customers with the cross-channel and digital shopping features that can make their shopping experiences faster and more convenient. Get the Full Story Complete the form to unlock this article and...

Consumer Insights
Survey Shows Consumer Sentiment Improvement in August
August 12, 2022

United States consumers feel better about the economy than they did a month ago, preliminary August data from the closely watched University of Michigan survey of consumer sentiment indicated. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Consumer Insights
3 in 4 Brits Don’t Use Smartphones to Check Prices, Inventory In-Store
August 10, 2022

The unofficial FinTech capital of Europe, Britain is still lagging when it comes to important aspects of the digital shift like mobile-assisted shopping and digital payments. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Consumer Insights
Paycheck-to-Paycheck Consumers Cut Back on Online Restaurant Ordering
August 04, 2022

As food prices rise, consumers who don’t have a financial safety net to fall back on are no longer springing for restaurant delivery and takeout as much as they did in previous months. Get the Full Story Complete the form to unlock this article and...

Consumer Insights
Consumers Think Twice About Restaurant Spending as Inflation Climbs
July 29, 2022

As food prices rapidly rise, consumers are rethinking how they spend at restaurants. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Consumer Insights
Commerce Dept: People Are Spending More on Gas, Less on Cars
June 30, 2022

Overall consumer spending fell in May, driven largely by spikes in fuel and housing costs, the U.S. Commerce Department said Thursday (June 30). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Consumer Insights
Rising Prices See Consumers Shopping Less but Spending More
May 11, 2022

Consumers are shopping less but spending more when they do. Inflation may have influenced this rise in expenditures in March, according to “Digital Economy Payments,” a PYMNTS report based on a survey of 3,017 United States consumers. Get the Full Story Complete the form to...

Consumer Insights
The Data Point: 28% of US Consumers Used a Mobile Phone During Their Last Store...
May 06, 2022

Shoppers know they’re in control these days, and merchants that innovate and upgrade systems to provide optimal pandemic-era shopping excursions are benefitting in big ways. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Consumer Insights
Data Point: Factors Other Than Price Are Now Driving 75% of Food Purchase Decisions
April 28, 2022

No matter how good the prices get, some people won’t be talked into salads, others can’t be steered clear of pizza. It’s a matter of taste — as in, what something tastes like — and it’s more. Get the Full Story Complete the form to...