Today’s businesses are not only battling economic uncertainty — they are also fighting fraud with tools that many feel are inadequate. Recent PYMNTS research reveals that nearly half of businesses are turning away new clients because they doubt their current anti-fraud measures are sufficient, yet...
Digitizing payments has increased ease of use and transaction volumes, but both check and ACH fraud are still commonplace. In this month’s "Digital Fraud Tracker," PYMNTS talked with Seth Ruden, senior director of fraud operations for First Tech Federal Credit Union, about crafting a holistic...
Digital payments are quickly becoming the new normal, but there is still a sizable contingent of consumers that prefer cash or paper checks. A recent study found that the proportion of individuals leveraging digital payment methods hit 82% in 2021, an increase from 78% in...
Sometimes the biggest threats come from the foes who pose as friends, spinning tales that seem legitimate and often urgent. And then comes the realization: You’ve been scammed. Eric Kraus, V.P. and general manager of Fraud, Risk and Compliance Solutions at FIS, told PYMNTS that friendly...
David Excell, founder of Featurespace, tells Karen Webster how cloud-based and other advanced tech are finding scammers while also surfacing better insights so that legitimate customers have a better experience.
The average business has lost nearly one-half of one percent (0.43%) of its credit card payment revenue to card transaction disputes in the past 12 months, according to “Dispute-Prevention Solutions,” a PYMNTS and Verifi collaboration based on a survey of 301 merchants in four business...
As goes the online marketplace, so goes fraud. Cybercrooks treat online marketplaces like great fishing spots, ceaselessly testing for vulnerabilities — and often finding them — to exploit. Risk and Resilience: A Business Fraud and ID Theft Report, a PYMNTS and TreviPay collaboration, explores the fraud landscape...
Fraud detection is constantly improving, but so are the capabilities of fraud rings and hackers, making choice of fraud detection and dispute resolution technology critically important in 2022. For Dispute-Prevention Solutions: Third-Party Tools Limit Dispute Related Losses, a PYMNTS and Verifi collaboration, PYMNTS surveyed over...
The online shopping surge of the past two years heightened the risk of credit card fraud and drove many merchants to invest more heavily in anti-fraud measures. Merchants tend to rely on a mix of proprietary and third-party tools to resolve transaction disputes and clamp...
