The number of food deliveries soared during the pandemic as consumers sought safe and convenient ways to obtain groceries and meals despite social distancing orders and indoor dining restrictions. Two-thirds of consumers in a February poll reported ordering from third-party food delivery services, up from...
Retailers are well aware that as technology makes it faster and easier for consumers to shop online, bad actors are not far behind in adopting their methods to new retail opportunities. Many retailers are frustrated, however, by their inability to identify and block policy abuse...
Grocery delivery platforms face the challenge of quick delivery without compromising security. In this month’s Digital Identity Tracker, Joel Shapiro, co-founder of Dumpling, discusses the role of Digital IDs in helping his company balance both.
Data breaches are a major concern for any organization that deals with a wide range of customers, as these incidents spill both corporate and consumer information into cyberspace. Customers trust businesses with a vast quantity of information, ranging from relatively innocuous data like names and...
Social media scraping and automated fraud attacks have deemed old-school single-layer defense systems ineffective. In this month’s Digital Fraud Tracker, Georgetown cybersecurity Prof. Chuck Brooks tells PYMNTS how a mix of drills, training and separated siloes are the best way to send phishermen home empty-handed.
Digital fraud is a constant menace for businesses and individuals, with merchants around the globe expecting to lose more than $20 billion to fraud in 2021 alone. Phishing is a particularly dangerous threat, resulting in data breaches that cost businesses an average of $4.24 million...
The connected economy leads to the (data) sharing economy — which leads to a safer economy, for consumers and especially for platforms. News came this week that, per comments made by Airbnb CEO Brian Chesky to Bloomberg TV, the online marketplace would be “absolutely” willing to...
The threat businesses face from financial crimes has never been greater. Nearly three-quarters of compliance professionals in a survey reported filing more suspicious activity reports related to financial crimes in 2020 than in 2019, and 69% said better fraud detection would have the most impact...
Locking out fraud without increasing false positives can seem nearly impossible for financial institutions (FIs), but it doesn't have to be. In the Preventing Financial Crimes Playbook, Synchrony Chief Information Officer Bess Healy tells PYMNTS about the company’s path to 90% accuracy with the help...
