Whenever Tom Wheeler and the Federal Communications Commission come up with the slightest piece of legislation over regulating Internet service providers, the discussion usually revolves around the free nature of information and the government’s role in preserving that ideal over in-home Wi-Fi. However, the FCC’s...
Online merchants might have lost $147 billion in 2015 due to friction in the checkout process. But now there’s a new tool to help identify sources of friction and fix them. Building on information from the latest PYMNTS Checkout Conversion Index, the Checkout Conversion Calculator...
More rough times for Evernote. The firm has announced that, as of 6 p.m. PST, Market will be no more. Market is the firm’s eCommerce platform — home of all relevant Evernote swag and eIntegrated office products — that was designed as a supplemental income stream for the...
Without PayPal under its umbrella to prop it up, eBay’s earnings last week showed even more just where the company is struggling. But, one bright spot for eBay, StubHub is doing quite well for the eCommerce company. EBay has officially started breaking out how much...
It was pretty obvious based on its Singles’ Day mobile figures that Alibaba had already secured the title for the leader in mobile commerce. Alibaba’s Q3 earnings results confirmed that position when Alibaba showed its full hand of just how much that mobile momentum had...
eBay’s fourth-quarter results show that eBay is making improvements in its post PayPal split, but there are still some major hurdles to clear. Like its Marketplace segment, the component dragging its earnings down each quarter. The early guidance given Wednesday afternoon (Jan. 27) sent eBay’s stock down...
On Jan. 18, MPD CEO Karen Webster wrote a column titled “Massive Online Retail Data Error Uncovered” that pulls together how the Census undercounts eCommerce sales. Taking from the research of her colleagues at MPD, economists Drs. David S. Evans and Richard Schmalensee, and data analytics...
After 17 weeks in the regular season and another three for the postseason, the Carolina Panthers and Denver Broncos finally know that they’ll meet each other at Super Bowl 50 in San Francisco. But as the players and coaches take the next two weeks to...
For merchants with a specialized product offering and unique brand voice that are expanding their online operations, there’s a challenge in scaling up without losing what makes them special. This was the position that high-end lingerie retailer SOL found itself in; the company turned to...