For Coupang founder and CEO Bom Kim, a key customer engagement tool for the multinational eCommerce company is its WOW subscription membership program, which had 14 million members at the end of 2023. For less than $4 per month, the program offers customers a range of...
Seamless checkout is a winning mantra for retailers looking to capture sales and delight their customer bases. Customers largely expect a fast, secure and intuitive checkout process. However, hurdles remain, and a seamless checkout isn’t always as easy as click-pay-done. “Despite the shift to digital...
With the holiday season fast approaching, small businesses are leaning into tech from targeted social media campaigns to eCommerce platforms to level the playing field against big-box retailers and capture consumer spend. In today’s digital marketplace, small businesses are finding new opportunities by leveraging eCommerce...
Online subscription platform GoodRx entered the over-the-counter market with its new eCommerce service. “The introduction of this new eCommerce service is part of GoodRx’s broader strategy to further integrate health and wellness brands into its platform, streamlining the purchasing process and increasing accessibility of essential...
AliExpress has launched an initiative designed to invite U.S.-based retailers to sell on its international online marketplace. The initiative, AliExpressDirect, offers U.S. sellers AliExpress’ 0% commission and $0 onboarding costs during a special introductory period as well as marketing, business and customer service support at...
The RealReal has appointed President and Chief Operating Officer Rati Sahi Levesque as president and CEO and as a member of the board. Levesque succeeds John Koryl, who has left the company and is no longer on the board, the online marketplace for resale luxury...
Getnet launched a regional eCommerce solution that provides a single entry point (SEP) for payments in Argentina, Brazil, Chile and Mexico. The new Getnet SEP gives merchants in these countries access to Getnet’s payment services through one integration, the company said in a Friday (Oct....
“Data readiness” refers to an organization’s ability to collect, manage and use data effectively. It involves ensuring that the data is accurate, accessible, secure and in a format that supports business decision making. The value is clear. Analyzing the most current data can quicken...
Poshmark will return to its original fee structure three weeks after introducing a new one that aimed to balance fees between sellers and shoppers. The short-lived fee structure that was implemented Oct. 3 lowered fees for sellers but raised them for buyers. “We made the...
