Cards & Payments

Location: Paris

Topics developped will include:

• New trends in the cards and payments sector. In response to threats from new, alternative payment methods, banks are going through a transition from a ‘knowledge economy’ to an ‘innovation economy’.

• Regulatory changes. The challenge of how to comply with SEPA (Single Euro Payments Area), SDD (SEPA Direct Debit) and the PSD (Payment Services Directive). Delegates will explore how SEPA and the PSD are driving transformational change and whether SDD is creating sufficient volumes as a payments instrument.

• Changing customer relationships: The emergence of new communication channels and the development of a better customer experience. (More information)