DOZR has added an order tracker to its online marketplace for heavy equipment rentals.
The new feature allows contractors to track the progress of their order from start to finish, DOZR said in a Thursday (June 8) press release.
“We want each person who uses the DOZR platform to feel as though they are in complete control of their order every step of the way,” DOZR CEO Kevin Forestell said in the release.
DOZR’s order tracker provides order confirmation and supplier details, order updates, delivery status and a history of changes to the rental, according to the press release.
The feature also allows contractors to view pending and paid invoices, payment history and refunds; make changes to their order; and see the DOZR representative who is handling their order, the release said.
“Ensuring efficiency, operating with ease and creating the best experience when renting equipment is our primary focus as a company,” Forestell said in the release. “The order tracker feature is here to do just that.”
By connecting contractors and rental companies, DOZR provides access to wider rental supply that helps contractors avoid the ordeal of hunting down rental companies at the last minute to find the construction equipment they need to do the job on any given day, Forestell told PYMNTS’ Karen Webster in an interview posted in September 2022.
The schedules of construction projects are often fluid, with construction companies having to pause work on a project because of delayed delivery of materials to a job site, inclement weather or other challenges.
“So, it becomes fairly last minute and things change,” Forestell said. “And when one job site changes, you may at the very last minute realize that you can work on another one and have to move over.”
Across industries, online marketplaces are bringing together producers, distributors and wholesalers that would traditionally have relied on word of mouth, trade shows, emails and paper directories to find one another.
Firms in the construction industry are looking to these and other forms of technology to help them improve operations and build resilience.
Thirty percent of these firms are preparing for a possible recession by investing in technology to save time and reduce costs, according to “Building Better Cash Flow in Construction With Digital Payments,” the January/February edition of the “B2B and Digital Payments Tracker®,” a PYMNTS and American Express collaboration.
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