BigCommerce Integrates Amazon Multi-Channel Fulfillment

BigCommerce is working with Amazon Multi-Channel Fulfillment (MCF) on a new integration that lets merchants have an easier time completing orders, regardless of whether they sell on Amazon.

The eCommerce software-as-a-service platform said Wednesday (July 7) the integration will give its merchants access to faster shipping and lower fulfillment costs, as well as Amazon’s operational expertise.

“Convenience and fast shipping expectations have become the holy grail of the online shopper with demand forecasting becoming harder to control,” Sharon Gee, BigCommerce’s general manager for omnichannel, said in a news release.

“Amazon MCF will help our merchants to better plan, purchase and fulfill in a much more efficient way than they’ve ever been able to do before.”

The company says benefits of the integration include fast shipping, with merchants able to fulfill orders seven days a week and offer delivery in as little as one day.

In addition, BigCommerce says the integration allows merchants to offer competitive pricing, as they’ll only pay for fulfillment and storage without peak surcharges, and have an easier time tracking their orders.

Amazon MCF’s app integrates with merchants’ BigCommerce stores, said Gopal Pillai, vice president of Amazon Fulfilment and Distribution Solutions.

“Amazon MCF strategically places merchant products close to customers to provide faster and more affordable delivery,” he said. “And since Amazon picks, packs and ships orders seven days a week, merchants are able to focus their time on growing their businesses and delighting more customers.”

Earlier this year, PYMNTS spoke with BigCommerce Director of Strategic Business Development Chad Jaben about the benefits of eCommerce software-as-a-service platforms for small businesses.

“Our CEO always says, ‘You can’t conduct eCommerce unless you can accept the payment,’” said Jaben. “Anyone can have a website with attractive products, but the differentiator is: Can you accept the payment, [and] can you ship the product to them? The payment is the bottom line.”