News

Retail
Luxury Brands Slash Prices to Entice Middle-Income Buyers
July 21, 2024

Luxury brands have begun lowering their prices to win back middle-income shoppers. As The Wall Street Journal (WSJ) reported Sunday (July 21), this move — by companies such as Burberry and Yves Saint Laurent — is aimed at enticing the 330 million people who spend...

Retail
National Ice Cream Day Gets a Sprinkle of Digital Transformation This Sundae
July 20, 2024

Sunday (July 21) is National Ice Cream Day, and as the event has evolved for today’s digital consumers, brands are taking advantage of shoppers’ enthusiasm for the sweet treat to drive online engagement. Take, for instance, Cold Stone Creamery, which is using the occasion to...

Retail
Navigating Change: Insights From Kenneth Cole and Nuts.com
July 19, 2024

Earlier this month at The Lead Summit in New York City, Jed Berger, president of apparel company Kenneth Cole Productions, and PJ Oleksak, CEO of Nuts.com, offered valuable perspectives on steering their companies through transformative changes while preserving brand integrity. Kenneth Cole, renowned for his innovative...

B2B Payments
Beyond Payments: What B2B Businesses Can Unlock With Clean Data
July 19, 2024

In today’s digital world, effective use of data defines increasingly defines business success. That makes it critically important for businesses to define what both good data and bad data looks like. Data isn’t created equally, making enterprise-level data standardization key to fueling decision-making, unlocking operational...

Delivery
UPS, FedEx Say Deliveries May Be Delayed by Microsoft Outage
July 19, 2024

Both UPS and FedEx told their customers Friday (July 19) that package deliveries may be delayed due to the global Microsoft outage that began late Thursday (July 18). “A third-party software outage is impacting some UPS computer systems,” UPS said in a service alert on...

Retail
Personalized Luxury: The Key to Winning Wealthy Shoppers
July 19, 2024

In an era where luxury is becoming increasingly defined by personalization, wealthy consumers are demanding that brands innovate, tailoring their offerings to match their individual preferences. Take, for instance, luxury giant LVMH. The company’s Selective Retailing business, offering “personalized shopping experiences matched to individual aspirations,”...

CFPB
CFPB Targets Tipping Model Used by Serena Williams-Backed SoLo Funds
July 19, 2024

The Consumer Financial Protection Bureau (CFPB) is intensifying its scrutiny of SoLo Funds, a lending startup backed by tennis star Serena Williams. The CFPB has introduced a proposed rule that would restrict the way SoLo charges its customers. This action follows a lawsuit filed by...

Retail
Amazon’s Prime Day Leaves Walmart+ Deal Days in Summer Haze
July 19, 2024

As Amazon and Walmart compete to win consumers’ retail spending, it seems the former may have had more success with its summer deals event than the latter, widening the gap beyond even last year’s marked disparity.   The eCommerce behemoth shared Thursday (July 18) that...

Security & Fraud
Intellicheck CEO: Fraudsters Using AT&T’s Call Log Breach to Build Consumer Profiles
July 19, 2024

The right customer data, in the right hands, can have a transformative impact on businesses. But in the wrong hands, the same sensitive information can be leveraged by bad actors and cybercriminals with catastrophic and increasingly costly outcomes. “If you think about what bad guys...