News

Retail
Three-Quarters of Retail Customers Expect Omnichannel Coupons
February 28, 2024

As retailers look to secure consumers’ loyalty both online and in stores, PYMNTS Intelligence research finds that digital deals and discounts go a long way toward meeting shoppers’ evolving expectations. By the Numbers The PYMNTS Intelligence study “2024 Global Digital Shopping Index: The Rise of...

Retail
TJX’s Gen Z Momentum Proves Youthful Shoppers’ Hunger for Deals
February 28, 2024

The TJX Companies is seeing young consumers join the mix, suggesting that Generation Z shoppers are looking for bargains. The off-price retail company, parent of TJ Maxx, Marshalls, HomeGoods and others, shared on a call with analysts Wednesday (Feb. 28) discussing its fourth-quarter and full-year...

Investments
Coverdash Raises $13.5 Million to Expand Embedded Insurance Offering
February 28, 2024

Coverdash has raised $13.5 million in Series A funding to expand its embedded insurance offering. The company will use the new funding to expand its embedded partner network, grow its internal team and broaden its insurance carrier panel, Coverdash said in a Wednesday (Feb. 28)...

Retail
Thrive Market CTO Says the Future of eGrocery Is Mobile
February 28, 2024

As grocery slowly catches up to other retail categories in digital adoption, Thrive Market is seeing mobile gain share. In an interview with PYMNTS following the online grocer’s recent launch of Supplemental Nutrition Assistance Program (SNAP) Electronic Benefits Transfer (EBT) acceptance, Thrive Market Co-founder and...

Artificial Intelligence
Lemonade Says AI Improved Insurance Loss Ratio
February 28, 2024

Digital insurance platform Lemonade said artificial intelligence helped it improve its loss ratio. The figure, the ratio of losses to premiums earned, improved by 12 points year over year, the company said in a Tuesday (Feb. 27) letter to shareholders announcing quarterly earnings results. “Our...

Retail
Wendy’s Insists It Has No Plans to Test Surge Pricing
February 28, 2024

Wendy’s wants diners to know it’s not raising prices, despite what they may have heard. When reports emerged recently that the fast-food chain was going to test dynamic pricing — or surge pricing, the practice of hiking prices when demand is at its highest level — a social...

eCommerce
Online Car Platforms Bet on Digital Transformation to Drive Sales Growth
February 28, 2024

For online car platforms, the road to profitability has been volatile and oftentimes elusive. “Inventory’s been lumpy, aging and — in the age of (still) high interest rates — tough to afford for many consumers, as the spate of recent earnings reports from the online...

Investments
FTX and Alameda Vets’ New Exchange ‘Backpack’ Raises $17 Million
February 28, 2024

Backpack, a cryptocurrency exchange led by former FTX and Alameda Research employees, raised $17 million. The Series A funding round values Backpack — whose offerings also include a crypto wallet and NFT collection — at $120 million, Bloomberg reported Wednesday (Feb. 28). Members of the...

Retail
New Shoppable Media Emerges in Blow to Industry Pioneers QVC and HSN
February 28, 2024

With consumers increasingly expecting their shoppable media experiences to flow more seamlessly between entertainment and commerce, traditional shopping networks such as HSN and QVC are seeing revenue declines. Qurate Retail, parent company of QVC, HSN and other brands, reported in its fourth-quarter and full-year 2023...