News

Security & Fraud
Amazon Deploys Technology, Education to Combat Impersonation Fraud
March 05, 2024

Amazon is using several tactics to combat impersonation fraud. The company’s multifaceted approach includes deploying advanced technologies for better account protection, launching educational initiatives to help customers recognize genuine communications, and collaborating with law enforcement to dismantle scam operations, Amazon said in a Tuesday (March 5) blog...

Regulation
UK’s FCA to Investigate Demands for Personal Guarantees on Business Loans
March 05, 2024

The United Kingdom’s Financial Conduct Authority will investigate the use of personal guarantees by lenders for small business loans. The investigation was sparked by a “super complaint” from the Federation of Small Businesses, spotlighting a growing concern over the potential barriers these requirements pose for small enterprises looking...

Security & Fraud
Report: Hackers Claim UnitedHealth Group Paid $22 Million in Ransomware Attack
March 05, 2024

A post on an online forum popular with cybercriminals reportedly claimed that UnitedHealth Group paid $22 million to the Blackcat ransomware group to recover compromised data and systems of its subsidiary, Change Healthcare. In addition, a cryptocurrency tracking firm’s analysis suggests the occurrence of a significant transaction with...

Retail
Macy’s and Zara’s Moves Show Value of Click-and-Mortar™ Shoppers 
March 05, 2024

Two reports from opposite sides of the globe confirmed that in-store and online shopping are intertwined at their best, and retailers need to offer seamless shopping experiences to deliver the most value to modern consumers. First came the news that U.S. retail giant Macy’s will shutter 150...

Banking
CFPB Rule on Late Fees May Hamper Banks’ Ability to Innovate
March 05, 2024

Call it a form of fixed pricing in the banking industry. Financial services are joining the ranks of segments, such as pharma, where there are rules governing what enterprises can charge customers. And there may be some unintended consequences as a result. The Consumer Financial Protection...

Payments Innovation
Retail Payments Acceptance Presents Innovation Roadblocks
March 05, 2024

Among the many payment acceptance tools now available, embedded solutions provided by a variety of payment facilitators (PayFacs) have become increasingly popular among marketplaces and independent software vendors (ISVs), both of which leverage embedded payments to improve efficiencies and fortify customer engagement. But as a...

Merchant Innovation
New Research: Card-Linked Offers Reaching Top Earners and Gen Z
March 05, 2024

The end of 2023 provided little reprieve from rising prices, even as the impending holidays encouraged consumers to manage spending. The need to save made card-linked offers especially attractive to budget-conscious shoppers. Discounts and rewards were key drivers of consumer interest in and use these...

Banking
Sandbox-as-a-Service Poised to Remove Friction From Bank-Vendor Partnerships
March 05, 2024

Few financial institutions (FIs) are choosing to develop technology in-house, indicating a growing reliance on third-party FinTechs to meet their needs. However, sifting through the multitude of options to find the right vendor can be a daunting and resource-intensive process, said Karan Jain, CEO of...

B2B Payments
ConnexPay CEO: Digital Payments Adoption Defines B2B Winners and Losers in 2024
March 05, 2024

Teamwork makes the dream work — particularly within B2B payments. That’s because, among other benefits, partnerships and collaboration are essential for fostering innovation, customer satisfaction, adaptability to market changes and above all, optionality, for commercial players. “When companies take a one-size-fits-all approach [to payments], it...