Regional banking shares in the United States experienced a significant decline for the second consecutive day Thursday (Feb. 1). The sell-off was triggered by New York Community Bancorp’s (NYCB) report, released Wednesday (Jan. 31), on the challenges it faced in its commercial real estate portfolio, which...
Instacart and the U.S. Department of Health and Human Services (HHS) are teaming up to help more people access healthy food and tools for better health. The partnership’s goal is to back and extend initiatives treating food as medicine with programs, research, outreach and policies...
For Indian regulators, Paytm Payments Bank was apparently too close with its parent company. The Reserve Bank of India (RBI) this week announced it was suspending business at the bank — an arm of FinTech giant Paytm — after an audit uncovered “persistent noncompliances and continued material supervisory concerns.” But a...
Artificial intelligence (AI), in the form of predictive algorithms, has been around for a while. But while its impact has primarily been in the background of workflows, the emergence of generative AI has brought the technology’s impact starkly to the forefront of commerce, payments and...
Michael Haney, head of product strategy at Galileo Financial Technologies, said machine learning combined with the rise of generative artificial intelligence will usher in a new era of back-office productivity and ultimately transform how financial services organizations use data to deliver hyper-personalized experiences. The conversation...
Vlad Jovanovic, vice president of innovation at PSCU, told PYMNTS that credit unions will gain loyalty as they harness artificial intelligence to forge new use cases and personalized interactions with their retail and commercial clients. “The enterprises that invest in building new experiences today [with...
IKEA’s unique, maze-like retail format has consistently appealed to consumers worldwide. At the core of IKEA’s success lies its self-service and exploration model, where the stores serve as expansive showrooms, encouraging customers to navigate through various room displays. This hands-on experience enables shoppers to visualize...
Imagine a consumer attempting to make a purchase, only to get rejected at checkout. This was not because of money problems or fraud, but due to a false decline. These legitimate purchases mistakenly marked as fraudulent don’t only create friction in the payment process but...
Easy money attracts bad actors. In today’s increasingly digitized and borderless business landscape, the threat of attack has only grown more pointed. That’s why it is so important for banks and other financial institutions to ensure that their fraud and financial crime defense programs are...