News

Regulation
SEC Chair Gensler Cautions Companies Against Inflating Their AI Claims
December 06, 2023

One of America’s top financial watchdogs is warning companies not to make false artificial intelligence claims. Securities and Exchange Commission (SEC) Chair Gary Gensler referred to this practice as “AI washing” at a conference Tuesday (Dec. 5), comparing it to “greenwashing,” the term for when...

Cross-border Payments
Western Union Marks 100 Concept Stores in Europe
December 06, 2023

Western Union says it has expanded its network of concept stores in Europe. The cross-border money transfer provider announced Wednesday (Dec. 6) that it now has 100 concept stores and “company-owned hubs” across the continent, with plans to “significantly” expand that number through 2025. “The network represents an...

Payment Methods
US Retailers Benefit From Offering APAC Travelers Their Preferred Payment Methods 
December 06, 2023

Wei Jiang, co-founder, president and COO at Citcon, told PYMNTS in a recent interview that the travel rebound is a long-standing trend — and one that benefits merchants savvy enough to accommodate the payments needs of consumers coming from abroad. For many retailers in North America...

Retail
Designer Brands Says Customers Find Value in the Clearance Aisle
December 06, 2023

The current state of the consumer, a concern that has been regularly reflected during the past quarter at PYMNTS, is very real for DSW’s parent company Designer Brands. Consumers are looking for the best value, and more often than not it can be found in...

Social Commerce
Nearly 1 in 5 Social Media Shoppers Used PayPal for Their Most Recent In-App Purchase
December 06, 2023

Social media platforms like Facebook, Instagram and TikTok have revolutionized the way consumers shop and interact with brands, with each channel meeting different consumer interests and needs. While not all users make purchases from their discoveries, more than 40% of consumers use their social media...

Payment Methods
PayPal Business Revamp Expected by March
December 05, 2023

PayPal is reportedly working to add new features, with a special focus on improving the checkout experience. The firm plans to roll out the first of these changes as early as March, Seeking Alpha reported Tuesday (Dec. 5), citing a paywalled article by The Information....

Faster Payments
Millennials Lead in Reimbursements Received as Instant Business Expense Payouts Surge
December 05, 2023

With the advent of digital payments, instant reimbursements have gained popularity, providing employees with convenience and quick access to funds. However, there is still a need for businesses to promote and address concerns regarding instant payment options. In “Generation Instant: Business Expense Reimbursements,” PYMNTS Intelligence...

B2B Payments
Capchase Debuts Invoicing Tool as Delayed Payments Rise
December 05, 2023

Revenue acceleration platform Capchase has debuted an invoice collection tool for Software-as-a-Service (SaaS) companies. Capchase Collect is designed to help further the company’s goal of helping SaaS firms manage revenue, access non-dilutive capital, and accelerate growth, Capchase said in a Tuesday (Dec. 5) press release. Capchase Co-founder and...

Artificial Intelligence
Microsoft to Add OpenAI’s Latest Models to Copilot
December 05, 2023

Microsoft announced new features it will add to its artificial intelligence (AI) experience, Copilot, in 2024. The news comes as Microsoft marks the first year of Copilot, the company said in a Tuesday (Dec. 5) blog post. “We’re thrilled by the impact it is having...