News

Investments
Prismatic Notches $22 Million to Ease B2B Software Integration
January 18, 2024

Prismatic, an embedded integration platform, has secured $22 million in Series B funding to drive innovation and simplify integrations for B2B Software-as-a-Service (SaaS) companies. The funding round, led by Five Elms Capital, marks the growth equity firm’s second investment in Prismatic within a year, the...

Payment Methods
Mid-Sized Companies Embrace Instant Methods for Non-Recurring Payments
January 18, 2024

Ad hoc payments are considered outside of recurring invoicing and check requests and can be processed in any payment method, directly to a bank account, in cash or via any form of instant payment system. Being the most common payment an average firm receives, by...

Security & Fraud
More Than 80% of Firms Struggle to Discover What Causes Failed Payments
January 18, 2024

Firms know that failed payments damage their reputation, lead to customer churn and increase staff workload. Failed payments ultimately translate into a loss of sales and extra costs, eroding business profitability in both directions. However, despite the ripple effects of failed payments on profitability and...

Retail
Kim Kardashian Hints at Reboot of Fragrance and Makeup Brands
January 18, 2024

Television personality Kim Kardashian has made several ventures into the beauty and makeup market. KKW Beauty, her cosmetic line, was shuttered in 2021, while KKW Fragrance, her fragrance brand, closed in 2022. Her latest product, Skkn by Kim, was launched in June 2022, and focuses...

Payment Methods
50% of Acquirers Prefer Merchants to Offer Installment Payment Options During Checkout
January 18, 2024

The use of split-pay plans is already widespread, and the last holiday shopping season was no exception, with consumers relying on different installment plans. The question of whether consumers will continue using these plans is already answered — they will — but another question has...

Payment Methods
Money Mobility Underpins the Ongoing Evolution of Commerce ‘Mini-Ecosystems’
January 18, 2024

Ingo Payments CEO Drew Edwards told Karen Webster in an interview that the incentive and technologies are there for forward-thinking companies and firms enabling money mobility (including Ingo) to create their own ecosystems and keep money flowing within them. To clarify, Edwards noted the traditional...

Artificial Intelligence
When It Comes to Customer Experiences, When AI Speaks, Businesses Listen
January 18, 2024

To paraphrase author and customer relationship pioneer Martha Rogers, your customers are the most valuable asset your company has. Without them, you don’t have a business. You have a hobby. That observation, first made in the late 1980s, has only grown in its veracity over...

Retail
Crate & Barrel Proves That Shopping Shared Gift Registries Unlocks New Retail Sales Channel
January 18, 2024

Businesses are constantly exploring innovative approaches to enhance the shopping experience for consumers, particularly if it leads to actual purchases. A trending concept is the adoption of a shared registry system that spans various brands.  Crate & Barrel is on board with this trend and...

eCommerce
Gen Z Preference for Shopping Brands’ Sites Presents a $72B Opportunity
January 18, 2024

For consumers shopping online, selecting an item to buy is not the end of their decision-making. Brands’ sites, retailers’ sites and online marketplaces are each fighting desperately to become consumers’ preferred shopping channel. Although retailer sites and online marketplaces tend to show higher levels of...