The third quarter is far enough behind us that some of the last few data points as to how consumers fared — at least from June to September, and at least in terms of what they spent online — are in. The Census Bureau of...
Siena has raised $4.7 million to continue building its autonomous artificial intelligence (AI) solution for customer service. The company’s solution, Siena AI, already autonomously handles up to 80% of customer interactions across 100 languages and channels that include email, text, social direct messages (DMs) and...
Money in and money out always matters, but cash flows come to the forefront in uncertain times. And today’s macro environment is increasingly driving a strong argument for better B2B payments. That’s because there is significant room for improvement within commercial transactions, where legacy B2B...
Drew Edwards, CEO of Ingo Money, told PYMNTS in a recent interview the landscape for business transactions is rapidly changing. CFOs and treasurers are re-assessing the benefits of technology and what it can do for them, he said, moving beyond the confines of simply cutting...
Innovation in payments is a continuum, with incremental to transformational — and even disruptive — results. B2B payments, long left to languish while their consumer-facing cousins saw upgrade after upgrade, are now finally getting their digital due. “There are two highly important areas for B2B...
Technological advancements and a seismic, if in places incremental, shift towards digitization are transforming B2B payments. And many payments industry insiders believe the innovation-led changes taking place today are a long time coming, trickling down to the B2B ecosystem after years of streamlined payment advances...
The last few names are coming in with their earnings reports — and while September’s quarter end seems long ago and far away, investors largely cheered the FinTech IPO names that disclosed results. The FinTech IPO Index was up 5.1% this past week. MoneyLion Leads...
Innovation in B2B payments can have an outsized impact on the global economy. The easier it is for B2B companies to get paid, the easier it is for them to grow. “There are three themes [around B2B payment innovation] we’re seeing: payment velocity, tooling and...
As Thanksgiving approaches, brands and retailers are pulling out all the stops to gobble up hesitant consumers’ inflated dollars, and Amazon and Walmart are no exception. However, this time, the two retail giants are going head-to-head, and the battleground is the digital arena. According to...