News

Retail
Retailers Rethink Malls as Other Locations Report Stronger Sales
January 15, 2024

In the latest sign of trouble for the mall, several national retailers are moving outdoors. That’s according to a Monday (Jan. 15) Wall Street Journal (WSJ) report, which said that a number of brands are turning to shopping centers and strip malls after seeing those locations...

eCommerce
FedEx to Launch eCommerce Platform in Fall
January 15, 2024

FedEx will roll out an eCommerce platform in the fall. The new fdx platform will help eCommerce merchants optimize demand, conversion, fulfillment, carbon footprint, visibility, post-purchase and returns, the logistics company said in a Sunday (Jan. 14) press release. “FedEx is transforming into a digitally-led...

B2B Payments
Nearly 25% of B2B Real Estate Payments Are Made via Cash or Check
January 15, 2024

Despite the entrenchment of automated clearing house transfers as the preferred payment method for real estate companies and the advancement of real-time payments observed in recent years, many of the B2B payments in this industry still occur via checks or cash. Nearly 21% of all...

Delivery
Instacart and DoorDash Hike Fees in Seattle Following Wage Law
January 15, 2024

Instacart and DoorDash are raising prices in Seattle following the city’s new minimum pay law. Seattle in 2022 passed legislation that increased wages for drivers for the delivery apps. That law went into effect Saturday (Jan. 13), and is happening as the federal government is...

Loyalty & Rewards
Cash-Back Rewards Entice Nearly Half of Cardholders Who Have Yet to Embrace Card-Linked Offers
January 15, 2024

During the 2023 holiday shopping season, card-linked offers gained popularity as consumers sought ways to manage their spending amidst rising prices. In fact, nearly two-thirds of cardholders incorporated card-linked offers into their holiday spending, with 27% stating their strong likelihood to continue doing so. This is according...

Loyalty & Rewards
Container Store Says Receipt-Level Data Helps Boost Shopper Loyalty
January 15, 2024

Tory Marpe, vice president of loyalty and CRM at The Container Store, told PYMNTS that the days of one-size-fits-all loyalty programs are over. “If you have a loyalty program, customers expect there to be personalization,” she said. Time is precious to us all, and when...

Retail
NRF Preview: Retailers Hope Last Year’s Pivots Turn Into 2024 Sales
January 15, 2024

Last year, the National Retail Federation’s annual show put the spotlight on the return of physical retail and AI. This year, it’s all about checking out how these innovations are hitting the sales floor and making a real impact.  “It’s our Super Bowl,” said Eric...

POS Innovation
NCR Voyix Upgrades Self-Checkout as ‘Unattended Payments’ Jump
January 14, 2024

Digital commerce company NCR Voyix has introduced a new self-checkout offering.  The NCR Voyix Next Generation Self-Checkout Solution, announced in a news release Sunday (Jan. 14), was designed with the arrival of frictionless hybrid stores in mind, letting retailers “pivot quickly between assisted and self-checkout lanes or cash...

Banking
Goldman Sachs Doubles Down on Efforts to Attract Super-Rich
January 14, 2024

Goldman Sachs is reportedly increasing its efforts to court ultra-rich clientele. The banking giant has been more focused on lending to private wealth customers — those with an average of $60 million deposited, The Wall Street Journal (WSJ) reported Sunday (Jan. 14). In addition, the...