News

Retail
Walmart Aims to Be an AI Concierge as Amazon Expands Buy With Prime
January 12, 2024

From Walmart looking to be a personal shopping concierge to Amazon expanding its Buy with Prime to more platforms and leveraging tech to help consumers manage their healthcare, the two retail giants faced off this week with news of tech with a personal touch that...

Payment Methods
Treasurers Look to Their Bankers to Co-Create Embedded Payments Solutions
January 12, 2024

Debopama Sen, head of payments, Citi Services, and Biswarup Chatterjee, head of partnerships and innovation, Citi Services, told Karen Webster that when it comes to payments, banks must offer choice, speed and transparency to their enterprise clients. Otherwise, they risk losing business to digital upstarts...

Fintech Investments
Partnerships Hold Sway as FinTech IPO Index Slips 1% 
January 12, 2024

Mixed performances across the FinTech IPO Index brought about a negative 1% return through the past week. The specter of interest rates staying lofty for longer — because the latest inflation data came in a bit hot — may have muddied investor sentiment, lenders, platforms...

Banking
Safeguarding Personal Information Key to Banking Subprime Consumers
January 12, 2024

As technological advancements continue to revolutionize the financial industry, data privacy and security continues to take center stage, shaping consumer preferences and challenging financial institutions (FIs) to deepen their commitment to ensuring the confidentiality and protection of personal and financial data. In the “Credit Union...

Artificial Intelligence
OpenAI’s ChatGPT Enterprise Gains 260 Customers in First 4 Months
January 11, 2024

OpenAI’s ChatGPT Enterprise has reportedly gained significant traction in the corporate world, with 260 businesses signing up for the service within four months of its launch.  This surge in demand indicates strong interest in OpenAI’s flagship product and its potential to generate revenue for the startup, Bloomberg...

Artificial Intelligence
Congressional Working Group to Study AI’s Impact on Financial Services 
January 11, 2024

A bipartisan congressional working group will explore the impact of artificial intelligence (AI) on the financial services and housing industries.  The formation of the Working Group on Artificial Intelligence (AI) was announced by House Financial Services Committee (HFSC) Chairman Patrick McHenry and Ranking Member Maxine Waters in a Thursday (Jan....

Retail
Nearly Half of High-Income Consumers Purchased Secondhand Products in 2023
January 11, 2024

Despite the monthly inflation rate staying below 4% from June 2023 to November 2023, stagnant wages and rising prices have prompted consumers to adjust their purchasing habits.  The conservative approach to purchases is evident, with 60% of retail consumers cutting down on nonessential spending, as...

B2B Payments
Buyer-Supplier Relationships Are Being Reshaped in a Crucible of Convenience
January 11, 2024

Change can happen slowly, and then suddenly all at once.  And the B2B payments space is increasingly moving away from the incremental drip of change toward the full-on sprint of modernization.  That’s because B2B payments are no longer the staid and traditional sector money movement...

Loyalty & Rewards
Grocery Shoppers Want Product-Specific Card-Linked Offers
January 11, 2024

As budget-conscious shoppers seek card-linked offers, PYMNTS Intelligence reveals that product-specific deals can go a long way towards engaging cost-sensitive grocery shoppers. By the Numbers The new report “Leveraging Item-Level Receipt Data: How Merchants Engaged Holiday Shoppers With Card-Linked Offers,” a PYMNTS Intelligence and Banyan...