Technology, and the digital transformation of the economy overall, have reshaped the concept of customer loyalty. Add to that the integration of payments innovation, and the loyalty program ecosystem of today is nearly unrecognizable compared to years past. “The phone has been the cohesive unit...
Online retailer Zulily is calling it quits. In the latest update from PYMNTS regarding Zulily, once navigating the choppy waters of a fiercely competitive sea, has disclosed its intentions of undergoing a liquidation process. In fact, just seven months into its tenure under new ownership,...
In 2023, generative artificial intelligence began to make its way into many different parts of the restaurant industry, across the back- and front-of-house, boosting efficiency and effectiveness. Earlier this month, for instance, McDonald’s announced a partnership with Google Cloud, through which the quick-service restaurant giant...
The Consumer Financial Protection Bureau (CFPB) is reportedly set to face a crucial year in 2024 as the Supreme Court’s decisions loom over its plans to reshape the banking industry’s handling of customer data and fees. The CFPB, under the leadership of Director Rohit Chopra,...
News publisher The New York Times said it owns over 3 million registered, copyrighted works. On Wednesday (Dec. 27), the NYT sued both Microsoft and OpenAI’s family of operating subsidiaries for violating the bulk of the protections bestowed by them. “Through Microsoft’s Bing Chat (recently...
Spenda has partnered with eBev to provide integrated payments solutions across the eBev marketplace, which enables the ordering of alcoholic beverages for Australia’s hospitality supply chain. The commercial rollout of these solutions will begin with 100 clients over three months in early 2024 and then...
Citing a challenging business environment, online retailer Zulily is closing its doors. The company announced its liquidation process on its website Wednesday (Dec. 27), informing customers that it hopes to fill all ending orders in the weeks ahead. “This decision was not easy nor was it entered into lightly,”...
An account-to-account (A2A) payment, as the name suggests, allows a person or business to send money directly from one account to another in a quick, safe and affordable way. A2A payments, also known as pay-by-bank, can be separated into two distinct types: push payments, which...
Prosecutors in France reportedly launched a money laundering investigation that involves BNP Paribas. The Paris prosecutor’s office is looking into allegations of “aggravated money laundering” connected to transfers made by a Cyprus-based brokerage that worked with BNP Paribas’ custodian unit, Reuters reported Tuesday (Dec. 26),...