News

Fintech Investments
Visa Canada and Plug and Play Partner to Support FinTechs
January 22, 2024

Visa Canada will support the entrance of accelerator and venture capital (VC) firm Plug and Play into the Canadian FinTech market. This collaboration will enable Canadian FinTechs to access Visa’s global network; join exclusive, interactive events; and connect with new partners, the companies said in a Monday (Jan....

Artificial Intelligence
Demystifying AI: The Probability Theory Behind LLMs Like OpenAI’s ChatGPT 
January 22, 2024

When a paradigm shift occurs, it is not always obvious to those affected by it.  But there is no “eye of the storm” equivalent when it comes to generative artificial intelligence (AI).  The technology is here. There are already various commercial products available for deployment, and organizations that can...

Payment Methods
Fiserv’s uChoose Lets BP and Amoco Customers Pay at the Pump
January 22, 2024

Fiserv says members of its uChoose program can now use card reward balances to buy gas. The new offering, announced by the payments FinTech Monday (Jan. 22), lets users purchase fuel at roughly 7,000 BP and Amoco stations. “Expanding our rewards redemption options to include uChoose Rewards gives our...

eCommerce
Failed Payments in Cross-Border Sales Is an Unresolved Problem
January 22, 2024

Online commerce carries a number of risks related to digital fraud and payment failure that can result in lost sales and an erosion of brand reputation. This is common to any company that operates online, regardless of its industry and size. However, PYMNTS Intelligence data...

Retail
How Retailers Are Folding GenAI Into Their 2024 Playbook 
January 22, 2024

In the world of retail, generative artificial intelligence (AI) has taken up the conversation.  Although the idea is not new, its importance has escalated, especially since November 2022, when OpenAI unveiled ChatGPT, expanding accessibility to this technology for consumers and businesses.  In fact, following NRF...

Investments
ElevenLabs Raises $80 Million for AI Voice Cloning Projects
January 22, 2024

Voice technology firm ElevenLabs’ value has topped $1 billion after its latest funding round. The company announced its $80 million Series B Monday (Jan. 22), saying the funds would be used for — among other things — deploying new products and improving safety measures to “ensure responsible and ethical...

B2B Payments
How GreyOrange CEO Will Use $135M, AI and Robots to Modernize Warehousing and Fulfillment
January 22, 2024

Omnichannel commerce has transformed how we pay for things and the length of time in which we expect to get what we pay for. Delivery windows are shrinking. Where once we waited days or weeks to get packages delivered to the doorstep, we’re now accustomed...

Loyalty & Rewards
CVS Loyalty Chief Says Program Overhaul Driven by Consumer Desire to Keep It Simple
January 22, 2024

Loyalty programs have become a ubiquitous part of the retail landscape, offering consumers enticing rewards and incentives for sticking with their favorite brands. However, as retailers expand their offerings, the proliferation of multiple loyalty programs can complicate the consumer experience and pose challenges for both...

Artificial Intelligence
Fitness Industry Looks to AI to Bring in Consumers, Profits
January 22, 2024

Artificial intelligence is giving the fitness category a workout. Ranging from personalized workout routines to dedicated app-based workouts and even one-on-one virtual training sessions, the pattern recognition and predictive analytics capabilities of the technology are proving to be a good match for consumers of different...