Ulta Beauty is looking to give its retail therapy experience a wellness boost and has announced its plan to extend its in-store wellness areas to over 1,330 locations across the country. Named “The Wellness Shop,” and launched in 2021, these areas will feature a new,...
Online return fees appear to be both a blessing and a curse for retailers. While charging shoppers for sending back items has reduced returns, a report Thursday (Oct. 26) by The Wall Street Journal (WSJ) says these policies could be driving away customers as the holiday shopping...
Nilesh Dusane, global head of institutional payments at Amazon Web Services (AWS), told Karen Webster that there’s one common refrain among financial institutions (FIs) and payment companies. It’s a refrain that’s almost universal, no matter where AWS’s customers are, what functions they serve or which...
With 2024 right around the corner, Vineeth Subramanyam, managing director and global head of Spring by Citi, told Karen Webster that the unstoppable push toward personalization and automation in payments will take a cue from innovations stretching back into the early days of the millennium. “The magic,”...
It’s said that change is the only constant in business, but that doesn’t mean firms need to consistently adapt to every new trend. This is particularly true within the B2B space, where to achieve growth while safeguarding financial stability, organizations must navigate the complex landscape...
No one (other than PYMNTS readers) wakes up thinking about payments or money movement. Rather, it is what’s on the other side of the transaction — typically goods or services — that is top of mind. And it’s across the infrastructure enabling that transaction and...
Regulations over data, how it’s accessed and used — and especially, safeguarded — are changing rapidly. And they’ll keep changing. In one recent example, the Consumer Financial Protection Bureau proposed a rule tied to open banking, which seeks, in part, discussion and regulation of data sharing...
Innovations in payments have paved the path to progress throughout history. And while the journey has not been a linear one, it is increasingly becoming a digital one. “The technology and payments infrastructure is there in most global markets,” Eric Shoykhet, co-founder and CEO of...
UPS plans to acquire Happy Returns, a software and reverse logistics company, to expand its returns footprint and enhance its digital solutions. This deal aims to address the long-standing challenges faced by both shoppers and retailers in the returns process, the companies said in a Wednesday (Oct....
